住宿方回覆: Dear Naihewobenshanliang, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding the hotel's location.In the meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
Dongshanjunruanruan
高級特大床房
入住於 سبتمبر 2024
商務出差
51 則評論
5.0/5
超棒
發布於 25 سبتمبر 2024
朋友幫我們升級了行政樓層,可以使用行政酒廊。總體上都挺滿意的,比上次的體驗好多了。
Oh, btw, I feel a little offended when I ask the doorman where my grab car is because he touched my hand when I show him my phone. I believe it’s not délabrât but I feel uncomfortable.
住宿方回覆: Dear Dongshanjunruanruan, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you for taking the time to share your feedback. It is with concern that I have read your comments and would like to sincerely apologize for any inconvenience caused. I have personally discussed your concerns with the concerned team for their immediate review and attention. Meantime, we look forward to welcoming you back to better serve you.
訪客用戶
高級特大床房
入住於 يونيو 2024
商務出差
15 則評論
4.7/5
極佳
發布於 22 يونيو 2024
酒店設施房間環境都挺好的,就是酒店背面的一條街,摩託聲稍有點吵
住宿方回覆: Dear Valued Guest, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback. While we are saddened to learn that our services left you unsatisfied, we appreciate your feedback as it helps us recognize the areas we need to further improve on. We look forward to another opportunity of welcoming you back to better serve you.Sincerely, Nantha Kumar General Manager
住宿方回覆: Dear Kathie, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our location and the hospitality of our associates. Your warm compliments on our breakfast offer are greatly appreciated. Rest assured that your comments regarding the drainage were well taken for our immediate attention. Meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
住宿方回覆: Dear 賴護笙, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your kind feedback. Meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
住宿方回覆: Dear Valued Guest, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our facilities, location and the hospitality of our associates. I am delighted that you have enjoyed listening to our nightly entertainment at The Lounge. Meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
住宿方回覆: Dear D. Ll, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel during your recent trip to the Philippines. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments are greatly appreciated. In the meantime, my entire team and I look forward to welcoming you back on your next trip. Sincerely,Nantha KumarGeneral Manager