我是飯店

From the moment I arrived, I felt genuinely welcomed. Check-in was quick and easy, and every staff member I encountered was warm, polite, and always ready to help. The doormen in particular deserve praise for their attentiveness. The room was spacious, clean, and beautifully designed. The bed was very comfortable, and the bathroom felt luxurious with its rain shower. I appreciated the modern touches and the big windows that gave a great view of the city. The highlight of my stay was definitely the amenities. The infinity pool with the acrylic bottom is both unique and fun, and the I’M Onsen Spa is unlike anything I’ve experienced in Manila — relaxing, clean, and very professional. I also enjoyed the rooftop bar; the jellyfish aquarium is mesmerizing and the skyline views are stunning. Breakfast was good, with a decent variety, though it could be expanded a little for longer stays. Aside from that minor note, everything else was close to perfect. Overall, I’M Hotel delivered comfort, service, and experiences that made my trip to Makati truly memorable. I would happily stay here again and highly recommend it to anyone visiting Manila, whether for business or leisure.

Reservation and front desk personnel were courteous and accommodating. However, the room fell short of expectations. Housekeeping was requested for the second night several hours prior to arrival but was not executed. Room condition was substandard, with a noticeable stale odor.

Hotel muy bien situado desayunos buenos lo mejor q tiene es el personal de limpieza muy agradables , los guardias de la puerta y los chicos del rooftop , la cama es como si estuvieras en una nube m encanto!!