太平洋海景飯店(Pacific Views Resort)

Good everything perfect, receptionist great helpful

Hotel is in a great location and facilities are excellent. Staff are fabulous, friendly and super helpful. They even left a cake in my room for my birthday. This is my second visit and i would definitely come again and recommend it.

The ammenties were good what wasnt good was the Apartment and all the cockroachs we were dealing with on a daily basis. Also the Apartment presented dirty some of the utensils rusty in the draw, the cooktop dirty and rusty, the air cond vents looked like they hadnt bern cleaned in yrs, the wardrobe screechy when opening and closing, the shower screen old outdated and so many other things. Not something thats advertised as a 4.5star accommodation and costing over $1200 for the week. The most dissapointing thing was we made the site manager aware he came up to inspect helped clean and kill lots of them and left us with a can of mortein no offer to move us maybe or get any sort of compensation nothing. And not to mention I also wrote to the place via an email with photos and attachments and have not had a response back from them which is really poor from them. To be honest we would be entitled to a full refund fancy killing cockroaches each day whilst holidaying not knowing if one was going to crawl on you whilst sleeping. Very Dissapointing will be definitely staying at Xanadu next time in Main Beach.

Absolutely loved our stay at the Pacific Views Resort. We had a two bedroom superior ocean view apartment which had stunning views from all living and sleeping areas. Stayed with family including elderly mother and it was perfect as it had everything we needed for our 3 night stay and was very close to the beach, Tedder Avenue and other sights. We didn’t use the facilities in the hotel but they looked good and are being renovated and upgraded. Staff could not have been more helpful.

Great accommodation, however the WiFi did not work in our apartment and the relief managers had no clue how to solve the problem and not once did they say we are sorry about that, couldn’t even move us to another apartment. We ended up spending way too much money on data and overseas roaming charges. For free WiFi included in the high cost of the apartment I would love a discount or refund but I doubt if that will happen

All good a couple of repairs need doing.

Need to have cleaning staff check that the dishes and utensils are clean. Otherwise excellent place to stay.

We enjoyed our stay. The apartment was very nice and roomy. It was clean. as far as constructive criticism goes, the kitchen items such as glasses, dishes, pots and pans, utensils, etc. could be considerably better and have more of them. One upgrade that I would do is to have wall mounted televisions in both bedrooms, approx 40 inches in size. We will come back to the property but might consider another apartment.

Reception is hardly ever open on the weekend. The reception phones didn't work. We had plumbing issues and were unable to contact anyone. Very disappointing.