53 評價
阿斯頓茉莉芬飯店及會議中心
茉莉芬|距離Pemakaman Umum Nb Kidul0.26km
最新預訂：19小時前
Good location. Not good views. Although the food is reasonably good the service is incredibly slow and quite poor. First of all, rather than seating us the waitress recommended we go to another restaurant outside the hotel rather than eat at the hotel restaurant. We then waited almost 1.5 hours for our dinner, which was difficult with hungry children. Dishes then came out one by one with 10 minute+ intervals in-between. One dish was brought out with chillies all over the top of it even though we requested it not spicy at all. We then waited an additional 45 minutes for the replacement dish. After 45 minutes we asked the waitress where it was and she said she had “forgotten” about it and it had been sitting on the pass. She seemed to be annoyed that we had asked for a replacement, rather than actually forgetting that it was ready. Drinks came out 30 mins after the first lot of food. Like the food, they also came out one at a time with very long intervals in-between. The restaurant called our room a lot for silly things - 30 mins after we had paid and left the restaurant they called our room to ask if we had finished eating or if we were coming back, and if they could clear our table. They forgot to get a signature for something and called repeatedly 3 times in a row just to tell us they had forgotten to get a signature but that we didn’t need to do anything about it. They also knocked on the door quite late at night wanting a signature to authorise that the bill for room service for one of our rooms be joined with another of our rooms, even though all rooms were booked under the same name on the same credit card and we had had our room service almost an hour before that. Breakfast buffet has a good selection. Rooms are quite spacious. Decor could be better - its a bit barren. A fair choice for a quick stopover on your way to somewhere else
很好
101 評價