天堂汽車旅館(Paradise Lodge Motel)

It was a terrible stay neighbours were yelling slamming doors won't stay there again. Luckily is never called the police

Not a bad spot for a stop over

Good service!

Definitely not the best experience, not even a good experience. The owners obviously live at the property but probably not the best idea to have a piss up at your business during the week which escalates into a fight. Revving your motorbike probably also not the best idea while you have guests either. Overall worst place I have stayed in my travels by far. Please get your act together guys, your motel could be great if you found your passion for it!

I have two main expectations of any accommodation - clean and safe. Unfortunately neither were met here: No smoke alarm at all in the room (regulatory); door tongue just caught latch and no safety chain; dirty coffee cups, kettle that didn’t fit under a tap (fill from shower head); heavily stained linen; shower floor was slimy when the water first hit it; soap residue in soap holder; thinly worn towels, very noisey making sleep difficult. Wouldn’t recommend nor use again.

The shower is the only thing it has going for it. We stopped through late at night and thought for the little time we would be staying there the price was hard to look past. Wrong! I do not recommend staying here and especially if you have kids. I wish I had read the reviews but I was on the road with just enough service to make the booking. The room wasn’t cleaned properly, there were no blankets - only sheets & to be honest, we did not feel safe.

The smoke alarm was missing. Comfortable bed and quiet location. The property is dated and could be cleaner in those hard to get to places.

The staff here are absolutely disgusting. The way they present themselves and constantly outside the motel every afternoon drinking and blasting music and always hearing them swearing and yelling. This made me and my family feel so unsafe. Then our room was disgusting. The floors were disgusting live they’ve never been vacuumed, our room was full of dust, it stunk, the fridge had a half eaten biscuit in it, our kettle had ants and water in it, both the shower and toilet doors don’t even close, we didn’t get the free wifi, our cutlery and plates were soaking wet when I went to use them and the toilet and bathroom are separate but right next to each other and the wall doesn’t go all the way up so you can look over into the toilet. Plus the shower is extremely inconvenient like they expect you to get dressed and undressed in a wet shower because there’s no privacy or doors or anywhere else to get dressed bar the shower

The rooms were clean and the staff are friendly. Made us feel like home away from home. Will definitely stay again next time we go to Mackay. Also close to shops.👍😊😊