I submitted a review to the hotel directly and never got a response.
The front desk person was rude, aloof, and bad mouthing other guests to us at check in.
We reserved a king bed room, and she wasn’t able to tell us if we got that or something else, then said “it doesn’t matter hahah”. Turns out we did not get a king bed room.
What we did get was a room where the bedding had not been changed because it all smelled like horrible body odor,
and a bathroom whose sliding show door didn’t stay closed thereby making a mess and soaking the entire floor, which we then had to clean up.
翻譯