1969 D'Kelly飯店 - 伊波獨具特色的舒適與傳統之融合
歡迎來到1969 D'Kelly飯店,這是一座位於馬來西亞伊波市中心的獨特精品飯店,完美融合了舒適與文化。在這裡,您可以感受到這座歷史悠久城市的濃厚氣息,同時享受現代化的便捷設施。飯店地理位置優越,靠近伊波的著名景點,如極樂洞寺、雙威失落世界以及伊波老街等,是探索這座城市的理想起點。
步入飯店,您將體驗到過去與現代的完美融合。飯店客房精心設計,現代設施一應俱全,服務貼心周到,確保每一位顧客都能享受如家般的舒適與寧靜。無論您是來伊波出差還是度假,這裡都能為您提供理想的住宿體驗。
以舒適、便利與地道的文化體驗為宗旨,1969 D'Kelly飯店不僅是一個簡單的住宿地,更是一段能讓您深刻感受伊波魅力的獨特旅程。
「Beautiful hotel with modern technology such as face recognition to access the lift and rooms. Unfortunately, during our stay the system did not work properly. Out of the three of us, only my son couldn't use the face scan to enter the lift, but he could scan to enter the room. Meanwhile, my daughter and I could not use the face scan to open the room door.
When we checked with the receptionist who handled our check-in, she mentioned it was a technical issue, but she did not seem very welcoming or helpful.
We were staying in room 3021B. After about two hours, the room became very warm. When we called reception, they said the room would take time to cool down because it is a big room. A technician came to check as well and said the same thing. However, this information was never explained to us earlier. The first night was very uncomfortable due to the warm temperature, and at 4am I had to go down to the reception to make a complaint. Only the next day, on 28/3 around 6pm, we were able to change the room to 4021B.
On the second day, a staff member named Hanis was very friendly and helpful, which we truly appreciated.
When we moved to room 4021B, I informed the concierge who helped us move our luggage that the front corridor light was not working. It seemed like this issue was not followed up, as the light was still not fixed (as shown in the photo). At that point, I did not bother to raise it again.
Overall, the hotel itself is beautiful and has impressive technology, but the lack of communication between departments and inconsistent service was disappointing.」