「Nice view
Area is very safe with plenty of things to do.
Shopping mall is across the street
Staffs are friendly.
Breakfast and hotel food is very good
Spanish restaurant on site nice swimming pool.
Highly recommend」
「While the hotel itself was nice, their failure to honor confirmed reservations was unacceptable. Due to overbooking, several of our group's pre-made bookings were shifted, causing significant inconvenience and disrupting our plans.
Confirmed reservations should mean exactly that — confirmed. Overbooking is a poor business practice that shows a lack of respect for guests who plan ahead. Management needs to address this issue before it damages their reputation further.」
「I rated this hotel a little low because of an issue that has to do with invasion of privacy. I took the elevator to my room with my child and wife because my wife came to pick up some of Chile’s luggage. As soon as I walked into the room the phone was ringing. I didn’t answer it thinking that we are going downstairs and I will check with the front desk. Within minutes we went downstairs and I went straight to the front desk and asked the hotel staff if they called my room and they said yes. They wanted to verify the identity of my wife. I told them that was not needed and it’s an invasion of privacy. I found their behavior to be unacceptable at all. It’s unneeded since she wasn’t staying in the room and she walked up to the room with me and with our child.」