「I had a wonderful stay for 6 nights at the Sheraton Grand Bund Garden, Pune. A special mention to Ms. Rupal Navale, who went out of her way to ensure every detail of my stay was perfect. She personally checked in to see if I was comfortable and if there was anything I needed, which was great service. She also kindly sent up a birthday cake as I was there celebrating my birthday. Her warm hospitality and attention to detail made my stay exceptionally comfortable and memorable.」
「Overall it's good, room is clean except that I have problem using power plug type G (UK) in the room (unable to plug in). Called for room service to request for a converter or extension, room service promise to call back in 10 minutes but there's no feedback at all then.
No iron in the room although there's an iron board. I only found it out last minute, I don't have time to request for it as we are in a rush to prepare to check out. Suggest anyone need an iron to request it beforehand upon check-in to the hotel.」
「The staff were incredibly welcoming and helpful throughout our stay.Rooms were immaculate and very comfortable.Delicious breakfast each morning.Felt like a home away from home.Would highly recommend to anyone visiting the area.」