「高分給本地菜的餐廳,早餐和環境服務給滿分。
但是酒店部分的服務很差很差,沒有人幫忙拿行李,自己拎行李上台階,工作人員看到了也和沒有看到客人一樣,check in巨慢,前台工作人員Salome自己搞錯了我們入住訊息,對我們大吼大叫,還對我們翻白眼,把我們晾在一邊。
行程最後一天住了Artizan Hotel,性價比極高,硬件也很好,很驚喜,服務好太太多了。
The restaurant serving local dishes deserves high marks; breakfast, ambiance and service there are perfect.
However, the hotel service was really poor. No staff offered to help with luggage. We had to carry our bags up the steps ourselves, and the staff just ignored us even when they saw us. Check-in took an extremely long time. The front desk staff member Salome messed up our booking details, shouted at us, rolled her eyes, and left us waiting unattended.
We stayed at Artizan Hotel on the last day of our trip. It offered excellent value for money, and the service was so much better.」