Steigenberger Nile Palace Luxor - Convention Center

Steigenberger Nile Palace Luxor - Convention Center的評論

Steigenberger Nile Palace Luxor - Convention Center

Khaled Ben El-Waleed Street, Gazirat Al Awameyah, Luxor, Luxor Governorate, 85111 盧克索, 盧克索省, 埃及查看飯店詳情
Steigenberger Nile Palace Luxor - Convention Center
Steigenberger Nile Palace Luxor - Convention CenterSteigenberger Nile Palace Luxor - Convention CenterSteigenberger Nile Palace Luxor - Convention Center
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Steigenberger Nile Palace Luxor - Convention Center 評論-真實旅客評語

4.5/5
滿意
359 則評論
驗證過的評論
位置4.6
設施4.3
服務4.5
衛生程度4.6
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所有評論(359)
好評(340)
附有照片/影片的評論(147)
早餐很棒(50)
餐廳很棒(49)
環境優雅(25)
房間很大(17)
隔音效果一般(11)
商務出差(9)
浪漫落日(9)
櫃檯服務好(7)
負評(19)
訪客用戶
庭院景經典雙床房
入住於 2025 年 3 月
家庭出遊
10 則評論
3.0/5
發布於 2025 年 4 月 20 日
先説結論，不推薦！ 硬件： 好：雙床房面積還是很大的，有沙發，有書桌，還有室外陽台。甚至有單獨的衣帽間，着實意外。估計被中國資本買下之前，很可能是酒店公寓的形式。 糟糕：如照片，桌腿是壞的，洗手間吊頂、吹風機、硬裝……實在看不下去，根本沒法和現在國內的酒店相比 軟件： 好：早餐的服務生，包括室內和室外的就餐區域，都很熱情和勤快（甚至有點過了，但相比看着撲克臉、不收拾桌子那種，我還是要給餐廳員工給讚的） 糟糕：前台白人小哥很敷衍，預訂了第二天一早的quic breakfast box，我看着他把我的房間號寫在自己的小本子上，而且和我説第二天早上6點直接去餐廳取。結果6點05到了餐廳，餐廳説如果你定了，那就是在前台領……然後餐廳經理給前台打電話，説沒有我們的預訂…  糟糕：房間的拖鞋，牙刷等都需要自己聯繫客房部，才會給。 建議在盧克索早點預訂東宮，雖然貴但肯定比這裏值得 另外，樓下就是非酒店的餐廳，兩個晚上分別在黎巴嫩和意大利pizza店吃的，品質和服務都很不錯。但也因為樓下是公共區域，有3層樓高的大屏幕（午夜12點才關掉），還有人坐在開放區域抽煙聊天，所以到了半夜還會有人大聲説話聊天歡笑，酒店也是沒人管的。
6/9
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace and thank you for sharing your experience. We did not meet your expectations for which I apologize. Your comments are under investigation to take appropriate measures. We hope you consider staying with us again, so we can serve you better.With best regards,Wael MakahlehGeneral Manager
Woaishuangxiuri
庭院景經典特大床房
入住於 2025 年 3 月
獨自出遊
14 則評論
5.0/5
超棒
發布於 2025 年 4 月 18 日
門口就是尼羅河，超級美景，早上可以看帝王谷的熱氣球飛行，距離盧克索神廟很久，酒店內有小童游泳池，晚上酒吧區有歌舞表演……超級喜歡💕
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace and thank you for sharing an super beautiful experience. We are delighted to know that you enjoyed every aspect of your visit; it was a pleasure to be of service and we are looking forward to serve you again soon.With best regards,Wael MakahlehGeneral Manager
訪客用戶
庭院景行政房
入住於 2025 年 1 月
家庭出遊
54 則評論
4.3/5
很好
發布於 2025 年 2 月 6 日
雙床有1.3米寬，13歲孩子➕早餐是20美元/天，比攜程上標註的貴2美元。酒店自帶的泰國餐廳很好吃，連吃了2天。最要吐槽的是酒店沒有停車場，自駕慎選，門口有小孩帶去停車但並不是真正的停車場但是會要費用，門口有馬車騙子，説好的來回盧克索神廟5美元，結果回來以後就變成15美元，態度極其惡劣🤬🤬🤬🤬
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. I apologize for the inconvenience that we don't have parking space; this is mentioned on all the booking platforms. Unfortunately, we are unable to do anything about the behavior of the vendors. We are happy that you enjoyed the authentic flavors of the Thai Restaurant. We hope to see you again soon.With best regards,Wael MakahlehGeneral Manager
訪客用戶
城景經典雙床房
入住於 2024 年 12 月
家庭出遊
19 則評論
5.0/5
超棒
發布於 2025 年 2 月 7 日
這個酒店超出了我的預期，酒店位置好，就在尼羅河邊上，酒店的碼頭就有帆船，5美元一個人，沒有額外收費。前台給升級的新樓的庭院房，房間設施不錯，雙床的床也夠大，可以睡2個人。酒店內還有3個餐廳，我們晚餐吃了泰餐，總體滿意。晚上酒店院子內還有歌舞表演。
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know that we exceeded your expectations and you enjoyed every aspect of your visit. It was a pleasure to be of service and we hope to see you again soon.With best regards,Wael MakahlehGeneral Manager
訪客用戶
行政客房, 景觀 （Superior, Front Nile View）
入住於 2024 年 12 月
家庭出遊
4 則評論
3.7/5
發布於 2025 年 1 月 23 日
因為攜帶兩個14歲孩子，為了方便監管他們，所以預訂的時候我都會去篩選可以容納四個人的房間，通常這樣篩選得到的結果應該是床適合四人睡的家庭房。但這個酒店的策略很奇怪，他會把普通的適合兩人入住的房間加多每個孩子一百多歐來當家庭房賣出。床很小，很擠。帶娃家庭請提前與酒店核實尺寸。再就是服務響應速度很慢，要水要拖鞋都要等好久好久好久。優點是視野確實很棒。
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. Concerning your comments, I would like to mention the following: our normal rooms range per level between 32 and 60 sqm. We have one family room with 2 bathrooms, a double and 2 twin beds (62sqm) and lastly we have 2 family suites with 2 separate sleeping units, 2 bathrooms and a living room (90sqm). The rooms are described with pictures and sizes on the booking platform. We assign the rooms according to the reservation. Thank you for having stayed with us; we hope to see you again soon.With best regards,Wael MakahlehGeneral Manager
訪客用戶
城景經典雙床房
入住於 2024 年 12 月
家庭出遊
7 則評論
5.0/5
超棒
發布於 2025 年 1 月 21 日
酒店很好，酒店離盧克索神廟很近，就在尼羅河邊上，雖然設施看起來有些年紀，但是乾淨整潔，而且牙刷牙膏拖鞋等一次性用品一應俱全，另外裏面泳池，健身房，各色餐廳，紀念品商店都有，中庭還有定時的演出，大部分房間都有陽台。^_^，區別是對着中庭廣場還是尼羅河。 我行李箱的腳摔壞掉了，門僮帶我去酒店對麪店裏買。然後發現這家店很寶藏，賣箱子衹是附帶了主業是各種珠寶首飾工藝品，旅遊紀念品，而且老闆報價很實在，人也很nice，老闆説這家店已經傳到第四代了，老闆爸爸知道我的工作，還送了對應女神磚畫，最後聽説我們第二天去紅海，還送了很多飲料。
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed your stay and encountered true hospitality. We hope you will be able to visit us again soon.With best regards,Wael MakahlehGeneral Manager
nrlfalls
尼羅河側景行政特大床間
入住於 2024 年 12 月
夫妻／情侶出遊
41 則評論
4.5/5
滿意
發布於 2025 年 1 月 20 日
酒店在盧克索性價比好，尼羅河景房間類似江景房，房間大，服務到位，衞生一般，洗浴水小，有熱水壺，可免費提供瓶裝水。早餐挺好，糕點和攤雞蛋適合中國胃。意大利餐廳推薦，黎巴嫩餐廳慎重選擇。有自己的泳池，可以游泳。
6/8
住宿方回覆: Dear guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience and beautiful pictures. We are delighted to know you enjoyed every aspect of your visit. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager
BON970
尼羅河側景行政特大床間
入住於 2024 年 11 月
其他
105 則評論
4.8/5
極佳
發布於 2024 年 12 月 6 日
盧克索住宿推薦 定的側景房 給了515房間 非常棒的景觀 一樓泰餐廳的消費不便宜 但有落日加持 記房號 第二天前台結賬 掃描加入會員有10%discount 中庭18點開始的演奏比遊輪上的肚皮舞養顏許多 晚上很安靜 早上也沒有清真寺的禮拜聲 唯一不足的每個房間二瓶水 加水需付錢 有點小家子氣
6/14
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation. We are delighted to know that we were able to add a moment of luxury and relaxation to your visit. Thank you for your recommendation; it was a pleasure to be of service and we are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager
Modouxiaotaiyang
市景典雅間
入住於 2024 年 11 月
獨自出遊
67 則評論
3.0/5
發布於 2025 年 1 月 8 日
為了泰國餐廳專門定了這家酒店，但可能是餐廳生意太好了，服務員根本來不及招待客人，無盡的等待是必然的。房間裏的設施令人失望，淋浴房下水道全堵了，洗個澡整個衞生間水漫金山，水一點也下不去，衹能讓腳泡在水裡洗完澡，體驗糟糕極了。唯一值得稱讚的就是我們的房間從部分河景升級到了全河景，這點還是令人驚喜的，景觀的確很好。
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace and thank you very much for sharing your experience. I apologize for any inconvenience during your visit. Whenever a guest informs my Team of an issue, we immediately take the appropriate action to uphold our 5* service and guard guest satisfaction. We have our own engineering and maintenance team 24/7 available. I am sorry that we did not meet your expectations; we hope you will consider staying with us again so we can serve you better.Wael MakahlehGeneral Manager
訪客用戶
庭院景行政房
入住於 2024 年 12 月
家庭出遊
19 則評論
4.7/5
極佳
發布於 2025 年 2 月 8 日
酒店靠河邊視野環境都不錯，房間好像分新老樓，新樓的設施整體還可以，畢竟在埃及也不能要求太高。樓下泰國餐廳很好吃，爸媽中國胃表示吃得很開心，還便宜。
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are happy to know you enjoyed your visit and we hope to see you again soon.With best regards,Wael MakahlehGeneral Manager
Dukaladawa
市景典雅間
入住於 2025 年 1 月
商務出差
50 則評論
4.5/5
滿意
發布於 2025 年 3 月 6 日
酒店靠近尼羅河邊，游泳池也在河邊，環境景觀好，早餐豐富多彩，出現方便，到盧克索神廟很近，卡納克神廟也不遠。
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience and beautiful pictures. We are happy to know that you enjoyed every aspect of your visit; it was a pleasure to be of service and we hope to see you again soon.With best regards,Wael MakahlehGeneral Manager
訪客用戶
尼羅河側景行政特大床間
入住於 2024 年 12 月
家庭出遊
19 則評論
5.0/5
超棒
發布於 2025 年 2 月 4 日
尼羅河側景房是新裝修過的，整潔乾淨 早上可以看到日出和熱氣球 早餐很不錯，坐在河邊太美了 坐完熱氣球可以讓船伕直接送回酒店碼頭，給點小費即可
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation. We are delighted to know you enjoyed every aspect of your visit. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager
匿名用戶
城景經典雙床房
入住於 2024 年 12 月
家庭出遊
9 則評論
5.0/5
超棒
發布於 2025 年 2 月 8 日
非常好的酒店 設施：比較完善符合我們的大多數人的要求 衞生：小是小了點，但很齊全 環境：酒店佈局非常有新穎 服務：服務員服務到位，情緒價值拉滿
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are happy to know you enjoyed your visit and we hope to see you again soon.With best regards,Wael MakahlehGeneral Manager
Bubaideqiangwei
城景經典雙床房
入住於 2024 年 11 月
家庭出遊
12 則評論
5.0/5
超棒
發布於 2024 年 12 月 18 日
訂的城景房，可以給了我們一間可以看到尼羅河的房間，還有個小陽台。一早我們一邊吃早餐一邊看對岸的熱氣球起飛，有種天堂的幻覺。極好！接待服務員會説中文，入住還送了水果。早餐豐盛得令人髮指！但是有一點，就是沒有淋浴房，衹有浴缸。搞得洗澡的時候有點艱難。沒有中文電視。
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your appreciation. We are delighted to know that you enjoyed all aspects of your visit. Concerning your comment about the shower, this is a preference and when asked at the reception, and if available, we would be happy to assign a rooms with a shower. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager
訪客用戶
城景經典雙床房
入住於 2024 年 12 月
家庭出遊
54 則評論
5.0/5
超棒
發布於 2025 年 2 月 10 日
帶娃住了兩晚，很不錯。房間升級到雙房，獨立私隱陽台，餐廳很多，還有披薩，冰淇淋和雞尾酒店，全包很贊。晚上活動也不錯。很美麗的一段記憶，感謝！
住宿方回覆: Dear Guest,Warm greetings from the Steigenberger Nile Palace in Luxor. We are delighted to know that you had a marvelous time at the Red Sea. We hope your stay in Luxor was just as memorable. Looking forward to your next visit,With best regards,Wael MakahlehGeneral Manager