I checked in today. The room is not clean. The air conditioning is loud and I was told to switch it off, if I want a quiet room. The reception manager was not willing to give me a better room and said all the rooms are the same! Avoid this hotel if you can!
This hotel is outstanding. We had a delightful stay. All the details are taken care of - the room was beautiful (pics attached) and the service could not be better. Very welcoming for English speakers and LGBT+ couples. Would definitely stay again. Breakfast was also excellent and we highly recommend it. Excellent location just a few minutes walk from town and on a direct (free) bus route to the airport. The restaurant on floor 8 was good but we felt the food could've been better for the price we paid for the meal for dinner (do not recommend the hummus or the gazpacho starters but the rest of our meal was very good). Gorgeous atmosphere and view from the restaurant (some pics of the view attached). Overall we very highly recommend the hotel and would definitely stay again. Luxembourg is a wonderful country and city.
We stayed at Novotel Suites Luxembourg for 1 night, situated just outside the city centre it is in a great location. The tram stops are near by and are all free in Luxembourg! The room was really spacious and also very clean and comfortable. All of the staff were also really friendly, this hotel is an excellent option for your trip to Luxembourg.
High level service from the reception. We came early, our room was ready, so we could check in before we went to the city centre. Located just a little outside the city, but you can take the tram for free and it stops near the hotel. You can also walk trough a nice park, it takes about half an hour. The room was very lovely and modern with rain shower in the bath. Friendly staff in the restaurant for dinner. Good breakfast.
Just completed a 3 day stay while in Lux on business. For me the hotel is in a great location - just 10 minutes from the Centre via the free buses. The stop is literally outside the hotel front door. The hotel was immaculately clean. My room was a really good size with everything you could need. Wifi connection was excellent. Final word is for the lovely people who work here - thank you! You could have not been more helpful or cheerful which is really appreciated. As a regular visitor to Lux and having stayed in many different hotels, this will be my choice of hotel going forward now!
訪訪客用戶The location is very nice and calm and you can find whatever you want, shops (for clothes), restaurants, cafes, etc. The main thing - the transport is just in front of the hotel. I really liked this hotel and suggest it to everyone. I stayed twice and I like it too much. The hotel is too clean, nice, safety, and fresh. I will always stay in this hotel in Luxembourg!
We arrived late one night and left early the next morning, so did not notice a lot of things previously mentioned, like no coffee or tea, water etc. In saying that, our beds and pillows were comfortable and the towels were new, plush and big - definitely a change from the norm. The rooms and bathroom were funky, with quality fixtures and fittings - we liked the design a lot, although it was a little dim lighting wise. We ate dinner and breakfast there as did not have time to explore Luxembourg at all. Both meals were very good - would definitely eat there again. Check in was slow and staff (in particular the female) had a bit of attitude! It was the most expensive place we stayed in our 4 weeks in Europe - but it's Luxembourg I guess.
TTanBowieSuper lovely place! Staff was helpful and welcoming. The space was great along with the different things provided. There were sufficient towels, coffee and tea provided. As my friends and I had booked this place last minute, we were really glad that they were able to host us and allow us to stay comfortably for the night. The house is also near the city which was very convenient.
訪訪客用戶We stayed for three nights in Dec 2023 for the Xmas markets, the location of the hotel is good and one of the markets was just up the road. The bus stop to/from the airport (No.29) is a short walk and there is a tram to the city centre around the corner (though it's only a 10 minute walk to the town centre if the weather is good). Our room itself was very clean and comfortable, other than check in we didn't have much interaction with staff but check in was quick and friendly. We didn't choose breakfast so can't comment on that. There are quite a few bars and places to each close to the hotel.
Review of thurs 28.12.23: Room 502 Hotel Grey Luxembourg. Quant hotel open 24 hours. Right across from the main train station. The room was modern with a safe, tea and coffee facilities, fridge, and built-in wall radio Rooms with modern decor and soundproof. The bathroom was nice with a big shower. The reception staff Sabir was very helpful. Free Wi-Fi is available. We did not have breakfast. All trams and buses are free to use. Walking distance to the tourist section. Thank you very much in the Luxembourg language: French: Merci