The walk from the train station is uphill, we made it slowly! We were able to check-in a little early which was appreciated. The room was nice and clean. The service was friendly. The snacks for the evening could be better, however the breakfast selection was good. There were scrambled eggs and hard boiled eggs available along with a variety of meats and cheeses, fruits, breads, sweets. Based on restaurant breakfast expenses the value is good. Getting a taxi upon check out was sketchy, asked the desk to order one for the next day, the next day didn’t know which entrance it would be coming to and ended up having to hail one for ourselves out front.
This hotel is outstanding. We had a delightful stay. All the details are taken care of - the room was beautiful (pics attached) and the service could not be better. Very welcoming for English speakers and LGBT+ couples. Would definitely stay again. Breakfast was also excellent and we highly recommend it. Excellent location just a few minutes walk from town and on a direct (free) bus route to the airport. The restaurant on floor 8 was good but we felt the food could've been better for the price we paid for the meal for dinner (do not recommend the hummus or the gazpacho starters but the rest of our meal was very good). Gorgeous atmosphere and view from the restaurant (some pics of the view attached). Overall we very highly recommend the hotel and would definitely stay again. Luxembourg is a wonderful country and city.
Excellent place to stay on a work trip. In walking distance to old town and Neumünster Abbey. Restaurant has excellent breakfast and good food and the kitchen is open until at least 9:30pm. Staff was super friendly and attentive. Room was spacious, clean and modern, bed super comfy with a nice warm duvet and view of the valley. Internet worked impeccably, and it was quiet, too. And I liked the comfy chair!Also appreciated having a kettle in the room. No complaints at all.
We stayed at Novotel Suites Luxembourg for 1 night, situated just outside the city centre it is in a great location. The tram stops are near by and are all free in Luxembourg! The room was really spacious and also very clean and comfortable. All of the staff were also really friendly, this hotel is an excellent option for your trip to Luxembourg.
High level service from the reception. We came early, our room was ready, so we could check in before we went to the city centre. Located just a little outside the city, but you can take the tram for free and it stops near the hotel. You can also walk trough a nice park, it takes about half an hour. The room was very lovely and modern with rain shower in the bath. Friendly staff in the restaurant for dinner. Good breakfast.
Just completed a 3 day stay while in Lux on business. For me the hotel is in a great location - just 10 minutes from the Centre via the free buses. The stop is literally outside the hotel front door. The hotel was immaculately clean. My room was a really good size with everything you could need. Wifi connection was excellent. Final word is for the lovely people who work here - thank you! You could have not been more helpful or cheerful which is really appreciated. As a regular visitor to Lux and having stayed in many different hotels, this will be my choice of hotel going forward now!
Stayed in various mama shelter hotels around the world so I am used to the nice decor and funky ambiance which is something that keeps me coming back but on this one i was received by alexandra from front desk with an overall un friendly attitude very unlike the spirit of mama shelter. Apart from that everything was good, great room delicious cookies at reception great food and ok location ( transport is free in Luxembourg so no problem traveling into the city) on the downside cinema is not public and no gym.