勒裡瓦奇湖景飯店(Rivage Hotel Restaurant Lutry)

Ancienne bâtisse administrative transformée en hôtel, idéalement située en périphérie de Lausanne et au bord du lac Léman dans un charmant petit village. De part sa structure, le bâtiment garde encore de nombreuses traces dans les communs de sa fonction d'origine. Notre chambre (Côté Bourg) était très spacieuse. La décoration est très minimaliste. La propreté est très satisfaisante: aucune poussière ou trace suspecte. Attention toutefois à la remise en place de la totalité des serviettes lors de leur remplacement (une petite serviette manquante !!!). Niveau literie, la qualité des oreillers (extrêmement fins) est à revoir. Le rapport qualité-prix est moyen: tarification suisse...

The treatment I received from the receptionist present on Sunday morning overshadowed everything that could have been good. When I told him that the room key didn't work, he sent me upstairs and the housekeeping opened my room and confirmed that the key wasn’t working and that it needed to be changed. I asked once more the receptionist to have a new key, but he insisted it was working good (meaning that or I was lying, or I was not able to use it). He came upstairs with me babbling that the key was working perfectly while rubbing the key on the coat only to discover that the key was not working. Complaining, he came downstairs to change the key and, instead to apology, he added that I had the check out that day and that I did not need the key anymore. From my point of view, such an arrogant and rude behavior is unacceptable in a hotel. The room was tiny, but by reading other reviews, I imagine that the lake side ones are bigger. The bed is a French size (140x200cm) and uncomfortable, and only had one duvet (160x200cm) for two guests. The hotel sells parking cards in the area. I suggest you not buy them: there is a car park two minutes walk from the hotel (Parking La Possession) which you pay from 7 am to 8 pm (it's free at night) and 4 hours cost 5.40 CHF plus 3.60 CHF for each additional hour. It only makes sense to purchase day passes if you no longer intend to touch the car between your arrival and departure. If you use it even just to go to Lausanne or Vevey, you will have to pay for the actual time of use.

葡萄畑の中を走るトロッコ電車に乗り散策しました。 絶景スポットで止まってワインを飲みました。最高でした。 歩いての散策は大変かもしれないのでトロッコ電車はおすすめします。 ホテルはレマン湖の目の前で眺めは最高です。ホテルの近くは 小さなお店がたくさんあるので ちょっとした買い物には不便は無いです。駅までそれほど時間がかからないのでモントルーやべべイ、などの散策も苦にならなかったです。 スタッフもフレンドリーです。

Food and service in restaurant second to none! Local produce, french inspired menu. Many locals which is always a good sign. Ambience warm and friendly. English speaking too if needed. Hotel - small, service again excellent, efficient & quiet. Everything you need in the room, would rate 5☆ but furniture drops this to official rating. Large clean bed with views, who cares? ;)

When we arrived at Rivage hotel on september 6th, there was a paper at the reception of the hotel saying the Air conditioning system of the hotel is broken. The person at the reception said it will be fixed in 1 week and they can’t do anything for us to help. We asked for a portable A/C or fan, she said she doesn’t have that and she can’t do anything. She said just open the windows. We asked for a refund so we can change hotel but she refused. The temperature in the room was over 30 celcius and we travel with a 3 years old kid. We didn’t sleep all night because it was too hot. Secondly because the windows were open, there was alot of noise outside. The second night, they delivered a portable A/C but they didn’t install it. We had to figure out how to install it in the heat of the room with a little child. This portable A/c is not made for those type of windows, we had to let the window open and the curtain to let the pipe go outside. Also, the power cable for the A/C was too short so we had to go twice to the reception to get extension cord. The manager said he can give us free breakfast as compensation. We don’t find it fair because we paid an hotel to sleep but we couldn’t sleep. Now we have the portable A/C the window still have to be open so the heat comes back in the room, also the noise from the street and the light and sun from outside prevent us from sleeping. Insects also entered the room. The manager said because of ukraine war, the parts to repair A/C can take more than 4 weeks to arrive but refuse to reimburse us, saying that we book with Hopper and not directly with the hotel. When we contacted Hopper, they tried to speak with the management of the hotel but they didn’t want offer a refund, even for the first night. Over 2 weeks ago, I wrote an email to the owner of the hotel, i did not receive any answer from him.

Nous venons au moins deux fois par année dans ce bel établissement. La qualité du service et du repas a été à la hauteur, comme d'habitude. Merci à l'équipe! Comme d'habitude, je règle avec une carte Reka Lunch Card qui cette fois-ci à été refusée. Cela ma fortement contrarié d'autant plus que le restaurant est actuellement sur la liste des établissements qui acceptent ce moyen de paiement. S'il y a encore la possibilité de rectifier le tire (créditer ma CC pour débiter ma Reka) ça serait génial! Michel / mrey (at) zfv.ch

Superbe soirée sur la terrasse du Rivage et mets excellents. Le plus ? L’accueil de l’équipe dès l’arrivée puis le service charmant et aux petits soins de notre sympathique serveur ! Merci Alvaro, vous avez sublimé notre moment ! Nous y reviendrons, grâce à vous en 1er puis pour la table et le spot!

Nous sommes allés manger avec des amis en soirée… Terrasse bondée et vraiment l’impression qu’il faut vite manger pour laisser la place à d’autres. Nous avons pris des tartares de bœuf: insipides et sans goût: personne ne nous a demandé si nous les voulions épicés ou non. De plus, ils sont servis sans toast mais avec des tranches de pain ! Prix exorbitant. Je vous déconseille ce restaurant.

Un bel hôtel propre avec une vue magnifique et en plus offre pleins de petits services gratuits en plus revue, verre de vin offert si on réserve au restaurant de l hôtel . On a eu la chance de prendre le petit déjeuner sur la terrasse avec vue sur le lac et le port. Superbe petit déjeuner et personnel sympathique