We recently visited hotel Taj for a dinner and my wife's sandle torned and in that situation luckily we met Monica in the lobby she helped us out of her ways.she offered a fresh disposable slippers to comfort her and in the meanwhile she arranged a fevi quick to fix her sandle.. this is we can feel in taj only. God bless you monica.
Decent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.
Golden Tulip Hotel Lucknow has pathetic service and housekeeping. Their inhouse restaurant Branches has a very poor servicing staff and it clearly reflects that there is no regular training or orientation practise as they clearly lack the professional touch of the hospitality industry. The managers in black coats are nothing but watchers with no touch of service or courtesy. The air conditioning of rooms is fixed by the management and you cannot change it. The warm water temperature for bathing is also fixed by the management. Golden Tulip is a good brand but the Lucknow experience needs a quality and professional inspection or upgrade. Would not recommend it in its current state.
The restaurant offers a welcoming ambiance with good lighting and comfortable seating. The food is flavorful, well-presented, and made with fresh ingredients, though some dishes could use more seasoning. The staff (Braj Bhan) is polite and attentive, but service can be slow during busy times. Prices are reasonable for the quality, and the restaurant is generally clean, though certain areas could use more frequent attention.
Great place great food evening was perfect Function was well organized, staff behaviour was courteous, venue and decore was awesome, overall services and food was fabulous. Hotel rooms and banquet was well decorated I highly recommend and keep it up
All the services of Ramada was good,the variety of food is excellent, but kashmiri dum aloo and malai kofta should also be the part of the menu as we have visited many times but never found the same in the menu .The services at the buffet is excellent especially of sweety madam.She is very humble and good at her work.Hope to visit again.
This hotel exceeded our expectations with its impeccable service and cozy accommodations. From the warm welcome at check-in to the delightful dining experiences, every moment was a pleasure. The rooms were spacious & clean. The staff especially (Shobhit) was incredibly attentive, ensuring our every need was met promptly.
訪訪客用戶Stay was very good, amenities was very nice & services was a bit late but it was okay. Also the food portion was well enough but in my opinion food was a little bit overpriced. People can come here on week days for more peace & fun.
訪訪客It`s a great experience to stay in Lucknow central . Surely this is one of the fine place in this area . The Guest room is with full of basic amenities . The Bed quality and sheets are very clean . But in COVID time I used my own Sheets on bed. Hot water available properly. In room too much space for luggage. The area is sanitised and clean . Proper maintain all protection , Mask etc. The food preparation is very delicious and good. The room service is good and waiters are proper trained . In breakfast proper buffet with South Indian and North Indian dishes . Inside the boundary of Hotel property, Proper under ground and upper area Parking for vehicles
訪訪客用戶Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. We travel-led with two six year olds and lots of luggage and despite the stairs up to the elevator this was one of the nicest places and i will come again this property please gyes come and stay. And enjoy our weekend with nexus hotel. I love this. And specially thanks for tha server. Who serve tha breakfast. Freakfast is very good. Thanks to all staff.
訪訪客用戶The staff was friendly and attentive, ensuring a pleasant stay i appreciated the prompt room service and the variety of options on the menu. Overall, the hotel offered great value for the price and exceeded my expectations.
very worst service, hair in food, dust in bed, bathroom is too dirty and bad smells Absolutely horrendous experience at this hotel. The service was beyond disappointing. Upon arrival, we were met with rude and indifferent staff who seemed annoyed by our presence. Requests for basic amenities went ignored, and when we finally did receive them, they were delivered with an attitude. Overall, a complete waste of money and time. Save yourself the frustration and avoid this place at all costs.”