Hotel surroundings are very pleasant and hotel itself looks lovely. However, we didn't have the experience you would expect from a 4 start hotel. Restaurant service during lunches/dinner was terrible (issues with the orders, no-one to help us during service and the food wasn't great either). I never got to speak to the manager despite I asked for it. Only the next day reception stuff reach out but was not even able to apology, just explain that due to many organised groups in the hotel, the individual clients cannot be served as they should. Facilities in the hotel were alright, we had a really nice breakfast, children play room was cool and a dedicated shallow swimming pool for the youngest was great.
翻譯