馬朗山提卡尊貴飯店的評論

住宿方回覆: Dear Thanksthanks,Thank you for taking the time to share your feedback. We're glad to hear that you found the bed comfortable and enjoyed the interior of the hotel. We appreciate your comments about the breakfast, and we’ll continue working on offering a better selection.We do apologize for the challenges you experienced with our location. We understand that convenience is important, and we’re always looking into ways to improve accessibility for our guests.We also regret that the front desk service did not meet your expectations. Please rest assured that we are addressing this matter with our team to ensure a more efficient and welcoming experience for all future guests.Thank you again for your valuable input, and we hope to have the opportunity to welcome you back in the future.Best Regards, ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Hermanxu, We would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel. Your positive comments have been shared with all the staff members of the hotel in order to maintain and upgrade our overall standards. We also hope that your stay was very memorable and we will strive to do our best to make your next stay much more satisfactory. Once again thank you very much for your stay at Hotel Santika Premiere Malanag and we are looking forward for your next stay Sincerely, Zainuddin General Manager Hotel Santika Premiere Malang

住宿方回覆: Yth. Ibu/Bapak,Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman Ibu/Bapak di Hotel Santika Malang. Kami mohon maaf atas ketidaknyamanan yang Ibu/Bapak alami, khususnya terkait pelayanan di bagian front office.Masukan Ibu/Bapak sangat berharga bagi kami, dan akan segera kami tindak lanjuti untuk melakukan evaluasi serta pelatihan kepada tim kami agar dapat meningkatkan kualitas pelayanan, khususnya dalam hal komunikasi dan perhatian kepada tamu yang sedang menunggu kamar.Kami turut senang mendengar bahwa Ibu/Bapak memiliki pengalaman menyenangkan di Santika Yogyakarta, dan kami akan menjadikan hal tersebut sebagai standar pelayanan yang ingin kami capai di seluruh jaringan Santika, termasuk di Malang.Kami berharap dapat menyambut Ibu/Bapak kembali di lain kesempatan dengan pelayanan yang jauh lebih baik. Terima kasih atas pengertiannya.Salam hormat,ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: kepada Bpk. Gilbert EffendiSalam Hangat dari Hotel Santika Premiere MalangKami sangat senang mengetahui bahwa Anda mendapatkan pengalaman tinggal yang menyenangkan selama menginap di Hotel Santika Premiere Malang. dan kami berterimakasih karena Anda telah meluangkan waktu untuk memberikan ulasan yang sangat berharga ini. Hal tersebut akan kami sampaikan kepada seluruh team kami agar dapat memberikan semangat yang lebih dalam melayani tamu.Kami sampaikan kembali rasa terimakasih kami, dan kami menantikan kedatangan Anda kembali di Hotel Santika Premiere MalangSalam Hangat, ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Valued Guest, Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future! Best Regards, Zainuddin General Manager Hotel Santika Premiere Malang

住宿方回覆: Dear Ila, Thank you so much for staying with us and for taking the time to share your valuable feedback with. We are delighted to read that you enjoyed your stay with us and your comments will be shared with the team and your positive feedback will encourage our team and motivates us to further improve some suggestions. Best Regards, ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Salina Johan, Thank you so much for staying with us and for taking the time to share your valuable feedback with. We are delighted to read that you enjoyed your stay with us and your comments will be shared with the team and your positive feedback will encourage our team and motivates us to further improve some suggestions. Best Regards, ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Hubert, Thank you so much for staying with us and for taking the time to share your valuable feedback with. We are delighted to read that you enjoyed your stay with us and your comments will be shared with the team and your positive feedback will encourage our team and motivates us to further improve some suggestions. Best Regards, ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Anna Seliu, Thank you so much for staying with us and for taking the time to share your valuable feedback with. We are delighted to read that you enjoyed your stay with us and your comments will be shared with the team and your positive feedback will encourage our team and motivates us to further improve some suggestions. Best Regards, ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Untung, Thank you so much for staying with us and for taking the time to share your valuable feedback with. We are delighted to read that you enjoyed your stay with us and your comments will be shared with the team and your positive feedback will encourage our team and motivates us to further improve some suggestions. Best Regards, ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Jesse Octavia,Thank you for your kind feedback! We're thrilled to hear that you enjoyed the variety and taste of our food. It's always great to know our guests are satisfied with our offerings.We also appreciate you bringing the condition of the towels to our attention. We take your comments seriously and will make sure to replace them as soon as possible to enhance the comfort of our guests.Thank you once again for your valuable input. We hope to welcome you back soon!Best Regards,ZainuddinGeneral ManagerHotel Santika Premiere Malang

住宿方回覆: Dear Bie Ridwan, Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future! Best Regards, Zainuddin General Manager Hotel Santika Premiere Malang