路易斯威爾努魯醫療區希爾頓惠庭套房飯店(Home2 Suites by Hilton Louisville Downtown NuLu)

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Perfeita

There was a slight listing issue through ******* but the gentleman at the desk handled it without any issue.

Front. Desk. Person. Helped me with my luggage. Since I’m elderly. Greatly appreciated his help

Staff was rude at check-in, had to pay for parking which first for us considering we cone here 4 times a year. Barely had hot water, and breakfast has changed. This will be our last time staying. Other guests were also complaining

People were stomping above us and hitting the walls on both sides of us for 4 days straight. The breakfast was good the first morning but then by the fourth day (Sunday) there was nothing even left out that wasn't still there from the first morning. It seems like nobody wants to be there and it's a dirty building that needs better care. Tub was broken. And they make you request cleaning. Nobody works. It's obviously just to collect a check. Meanwhile me and my family were trying to have a vacation. Fool me once.

A nice property in a great location within walking distance of some distilleries and downtown

The staff was very friendly, the property was very clean and quiet. Parking different but luckily we were able to get a spot in front of the hotel. Overall it was a great experience. We will do it again!!!

Disappointed with our stay, won't stay again. Room was not clean . . . shampoo/body wash dispensers were empty. Bathroom ventilation fan was not working. Stayed on the 5th floor and the corridors were very dimly lit . . . not what you want to see when you open a hotel door in a strange city.