洛斯雷爾雷赫斯親子飯店

This hotel was a huge disappointment. For the price we paid, I would definitely go somewhere else. I booked a room for myself and two kids (16 and 11) on a booking platform that described the room as suitable for three people, with a maximum of two adults. I assumed it would be a double or twin room with an extra bed for a child. However, when we arrived to check-in in the evening, they told us they had no record of three guests, only two adults, and that we could not stay in the room we had selected. They gave us a bigger apartment and asked me to come to the front desk the next morning to resolve the situation. I must say that the gentleman at the front desk during the evening shift was sincerely apologetic and showed empathy. However, the front desk man in the morning was a completely different story. He was rude and arrogant, and I've never experienced such poor hospitality. He showed no acknowledgement of their incorrect advertisement. They claimed that the room we selected was only suitable for two adults, with a maximum of one two-year-old child. I took the time to search through several different platforms where this ”family-friendly” hotel was listed, and on all of them, it stated that children up to the age of 13 were free of charge. However, in our case, we were asked to pay extra for our 11-year-old, which amounted to a 50% increase in the original price. With poor English skills, the only argument they had was several times ”It's not my problem. You pay now or leave!” - without getting back any money for the rest of the nights, of course. In the end, we paid the price and were reimbursed by the booking platform afterward, although I'm quite certain it was the hotel's fault. Mistakes do happen, but the rudeness and poor attitude of the staff were unacceptable. I don't see the hotel as family-friendly, friendly, or even polite at all. As for the hotel itself, the amenities were quite old, as evidenced by the condition of the rooms, restaurant, and outdoors. The pool was literally colder than the ocean, and nobody could stay in it for more than five minutes. For the original price, I would say it's about average, but after the 50% increase we paid, the hotel is way below average, and I would rather find a better hotel in a better location. To top it off, when we were leaving breakfast, one lady working in the restaurant got hysterical about our 11-year-old taking an APPLE from the breakfast buffet - how silly and rude reaction, especially to a kid.

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

The hotel was clean and tidy. Rooms are spacious with a separate bedroom. Kitchen has few utensils and pans and kettles so basic foods can be cooked. Balconies have two chairs and a table. Be aware that the balcony floor is very slippery when wet. Building D next to the road can be a bit noisy at times, trash truck beeping early in the morning etc. Hotel has a minimarket with mostly sandwiches, chocolate bars, beer and wine. The staff were extremely friendly and helpful. Breakfast was ok, lots of fruit, bread and cereal but not much meat. Same goes with the dinner. Don't trust Google maps, there's no easy route to Puerto de la Cruz centrum. The area surrounding the hotel is steep hills to every direction. Sidewalks are narrow if they exist at all. Nearest grocery stores are closer to 10 minute walk away. Few restaurants are nearby. There is one hotel next to this one but otherwise the neighbourhood is fully inhabited by locals. We enjoyed our stay a lot though we found out that the only viable way to travel between the hotel and Puerto de la Cruz was taxi.

堤雅陽台鄉村民宿位於洛斯里阿雷胡歐斯，距離蒙大拿德洛斯弗賴公園和拉維亞購物中心不到 5 分鐘車程。 此農場住宿距離蘭布拉德卡斯特羅保護區 1.6 英里（2.5 公里），距離普韋布洛奇科主題公園 2.2 英里（3.6 公里）。您可享受室外游泳池和SPA 浴缸等度假設施。此農場住宿的其他特色包括免費 WiFi、旅遊/票務服務和燒烤爐。您可享受農舍的客房送餐服務。每天 8:30 至 10:30 提供收費的外賣早餐。特色服務/設施包括乾洗/洗衣服務和洗衣設施。房客可付費乘坐往返機場班車，飯店還提供免費自助停車。6 間客房提供廚房；您定能在旅途中找到家的舒適。提供免費無線網絡，方便您與朋友保持聯繫。

本多爾田園飯店坐落於洛斯里阿雷胡歐斯，可直達購物中心，距離蘭布拉德卡斯特羅保護區和聖佩德羅塔樓不到 5 分鐘車程。 此飯店距離Playa de Castro 1.5 英里（2.5 公里），距離Callao de Méndez 1.5 英里（2.5 公里）。您可享受季節性開放的室外游泳池和腳踏車租賃等度假設施。此飯店的其他特色包括免費 WiFi、禮品店/報攤和婚慶服務。您可以到餐廳享用一頓美餐；也可去飯店的咖啡館吃些點心。參加免費招待會，您可以藉此結識其他房客、享受美味佳餚。您可以到酒吧/酒廊，點一杯喜歡的飲品，暢飲一番。特色服務/設施包括乾洗/洗衣服務、多語言服務和行李寄存。飯店有 19 間客房，提供等離子電視。提供衛星電視，可滿足您的娛樂需求。配備淋浴設施的私人浴室提供免費洗浴用品和吹風機。便利設施包括電話，以及書桌和風扇。

Hacienda El Terrero農場位於洛斯里阿雷胡歐斯，靠近海洋，距離Plaza del Charco （查爾科廣場）和馬蒂亞內斯湖游泳場不到 15 分鐘車程。 此海灘飯店距離泰德國家公園 13 英里（20.9 公里），距離蘭布拉德卡斯特羅保護區 1.4 英里（2.3 公里）。您可充分利用室外游泳池等度假設施，或者到露台和花園欣賞美景。此飯店的其他設施包括婚慶服務、野餐區和接待大廳。每天 9:00 至 9:30 提供收費的即點即煮早餐。特色服務/設施包括快速入住和快速退房。飯店提供免費自助停車。有 12 間特色裝修的客房提供備有大冰箱和爐灶的廚房；您定能在旅途中找到家的舒適。您的記憶海綿床墊臥床備有羽絨被和高檔床上用品。帶有有線頻道的 40 英寸智能電視可滿足您的娛樂需求；同時提供免費無線網絡，方便您與朋友保持聯繫。便利設施包括微波爐和茶具/咖啡用具；而且按要求提供提供客房服務。

卡薩布蘭卡鄉村飯店為忙碌一天的旅客提供一個放鬆身心的好地方。 在洛斯雷爾雷赫斯對於商務旅客或休閒旅行的人來說，卡薩布蘭卡鄉村飯店提供了舒適的住宿。從飯店出發，距離特內里費北部機場約47km。 特內里費北部機場是最近的機場，約距離飯店47km。 這家飯店靠近洛斯雷爾雷赫斯的熱門景點，包括Lac de Tignes，DESPEGUE la Corona和Campo de Fútbol La Zarza。閒暇時，客人可以探索飯店的周邊環境。 這家洛斯雷爾雷赫斯飯店的客人可以使用停車場設施。

House Of Roses By Paramount Holidays位於洛斯雷亞萊霍斯，配備帶免費WiFi的市景客房，配有花園、露台和燒烤設施。這家住宿享有海景和山景，距離Botanical Gardens有8公里。 這家空調度假屋配有3間卧室、起居室、帶冰箱和咖啡機的設施齊全的廚房以及2間帶坐浴盆和淋浴設施的浴室。這家度假屋還提供休息區、洗衣機以及2間帶免費洗浴用品的浴室。 這家度假屋距離陶羅公園有8.1公里，距離查爾科廣場有8.2公里。最近的機場是北特內里費–拉拉古納城機場，距離House Of Roses By Paramount Holidays有27公里。