Verified traveler
2023 年 12 月 5 日
The room price point was ok. However, what they do not tell you is that a prearranged taxi cost $120 EACH way into Cabo if you want to eat somewhere it doesn't cost $65 for a piece of sushi or pay $25 for a margarita or $10 for a cup of coffee. I feel like we were being held captive. We found cockroaches in our shower 1 morning, and had the security guard come tell us our cellphone music was too loud, (no speakers) all the while, a wedding for 2 nights was blasting music and shooting off fireworks. The communication between the staff and management is poor (you never are given the correct information) and the front desk staff is rigid and rude if you try to get help. There were 12 of us, staying in 6 rooms, and NONE of us enjoyed the cost, atmosphere, or attitudes of the people that worked there. The everyday staff (the worker bees), were nice though, probably because they were worried about their jobs if they weren't. I Would NOT recommend staying here EVER! Again, poor communication and don't tell you the correct information. May look pretty, but you shouldn't judge a hotel by its famous name for food!
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