坐落在環球城,洛杉磯環球影城希爾頓飯店在斯蒂迪奧城佔盡地理之宜。包括未來水世界、Flight of the Hippogriff和Despicable Me Minion Mayhem都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括好萊塢山、前哨基地莊園和Cabaret Awesome,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有空調和液晶電視機,讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機,讓您感受到賓至如歸的享受。您可以在大廳吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。如果您覺得在餐飲服務方面僅限於此,那麼周邊Yamashiro Hollywood(日本料理)的烤牛肉和Hooters(Hooters)(酒吧/酒館)的美食定會讓你大吃一驚,Saint Felix West Hollywood(美國菜)也是不容錯過的美味。在您的空閒時間,可以在室外泳池和健身室進行適量鍛鍊來消耗卡路里。飯店設有會議廳和商務中心,為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
坐落於洛杉磯市中心的洛杉磯寫意飯店,會讓您在洛杉磯擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現Ham and Eggs Tavern、Seven Grand和Tower Theatre距離飯店都不遠。客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的溫馨感。咖啡廳旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。如果您覺得在入住飲食方面僅限於此,那不妨去看看附近The Pie Hole(Arts District)(麵包甜點)、Majordomo(西餐)和71Above(美國菜)絡繹不絕的人流吧!Mac n Cheese Pot Pie、Crispy pork belly和煎扇貝分別是每家為您精心推薦的美食。飯店的健身設施有室外泳池和健身室。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
旅客若想住在洛杉磯的洛杉磯市中心,那麼康萊德洛杉磯將會是一個便捷的選擇。著名的景點華特·迪士尼音樂廳、RedCat和洛杉磯音樂中心均可步行很短距離到達。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,附近The Pie Hole(麵包甜點)的Mac n Cheese Pot Pie、Fleming's Prime Steakhouse & Wine Bar(西餐)的FILET MIGNON和Majordomo(西餐)的Crispy pork belly或許能勾起您的食慾。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和室外泳池。飯店配備有會議廳,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.07.31
07/26 (approximately 1pm) in room 1525: One of the four guests in our room discovered what appeared to be a bedbug in the sheets in addition to a blood stain. She caught it, bagged and sealed it, and immediately reported it to the hotel who sent up Gabriel, the head of security. He claimed that in his experience, bed bugs are not visible to the human eye (which is untrue). The hotel reached out to Ecolab for an inspection and let us know that it would probably take place on the same day in the afternoon. They then offered us a temporary king bedroom (1621) until another double became available with no further instructions. We asked for plastic bags, packed and sealed our belongings, and left them in room 1525 along with the sealed bug. We bought new clothes and all took hot showers, doing our best as guests to prevent spread. When we asked that our items be heat treated, the hotel said we had to wait for inspection results. Adam, the assistant front office manager, provided us with the information that Ecolab would not be able to provide an inspection until the morning of 07/27, our checkout date. We finally got our new double room, 2313, around 9:43 PM on 07/26. I checked in with management on 07/27 at 8:08 AM about the inspection which they now claimed was in the afternoon. Because we needed to checkout, we insisted that all our clothes be heat treated. Brittany, the manager on site and Vanessa, manager of housekeeping, was able to accomplish that for us. At 1:09, we received a call from Abigail Santos, assistant director of housekeeping, letting us know that our room tested negative for bed bugs. I was relieved to hear the results but when I asked what the bug in the bag was, she told me that Ecolabs said it was probably a mosquito. It was definitely not a mosquito. It turns out they didn't check the bagged bug despite the fact that I mentioned how it was sealed and where it was it to every staff member I spoke to during this whole debacle. Abigail and I went down to 1525 to look at the sealed bug together. She agreed it wasn't a mosquito and let me know that they would do a second inspection. The hotel returned our heat treated belongings and we were ready to check out at 2pm on 07/27. I had a copy of the negative test results, but I also wanted a record that they did not inspect the bug that we found. When I asked the on-site manager Makayla for it, she simply smiled and said it wasn't available and that I'd be emailed the second inspection results. She said ”The first inspection result was negative for an infestation, but we can offer you a one day gift certificate for your frustrations.” I declined the offer. This was infuriating and it made me cry as I never asked for refunds or perks. I simply wanted them to acknowledge their mistake and to have a record of it. I requested that they respond to my text regarding the second inspection and after Makayla texted me that she would email me the results, I left the premises. My friends and