瑪雅飯店 - 希爾頓逸林飯店(Hotel Maya - a DoubleTree by Hilton Hotel)

I am giving this 1 star because we did not get to stay yet we were charged. On the day of arrival before noon we contacted the hotel bc there was a sand storm and accidents on the only route available I-15 which was shut down and we were already stuck for hours. I explained it and they said they understood the circumstances even though we had a non refundable purchase through a 3rd party and just need to have them contact us. We did all that with detailed explanations. Keep in mind this made national news and the highway was shut for over hours beyond when we were able to turn around. Anyway they rejected it and then later said we should book again ( pay more money! ) at a later date that we didn’t know. Made no sense, terrible service, very unprofessional. I honestly don’t know of why from either Trip.com or Maya Hilton since it was explained poorly. These were extenuating circumstances that were going to be acceptable for refund according to my back and forth from both ( which took over an hour itself)

This place was wonderful. It was quiet but yet you had a great view of the water.

Great stay at Maya. Staff was great from the valet to the bartender. A bit more water pressure in the shower would have been nice.

I loved the area an it was very nice. Quiet as well which was a shocker. So much to do around the area I’ll definitely be back.

Loved it service was incredible view was wonderful overall 5stsrz !!

Hard to find but worth a look. It’s good for the price. Gym is good. Nice pool , jacuzzi,, you can hear some noise from upper floors like doors or walking, but it’s not a 5 star. Worth going back if you want to see the water, bay, Queen Mary from the hotel. .