比爾摩爾梅菲爾飯店(The Biltmore Mayfair)

Great location and service

Great hotel in a prestigious area. Clean and pleasant, expected for the cost of the booking. brilliant bar staff all around. poor general staffing from the porter to back of parking. Unpleasant on both ends and poor checking in staff. no excitement even though stating for purpose of staying. Hotel was great but lacked an experiance purely down to attention of detail from staff, across the board. great facility, eventually for parking car on site. Would only stay again because of the neat and tidy hotel and location. I have stayed at many 5 star hotels across the mayfair and surrounding area and have never left a review, purely because I don't have time to leave one. overall was disappointing but could've been an off day.

Staff were unprofessional and not very kind. Cleaning crew stole items from within our closed and zipped suitcases. Staff did nothing and accused my teen daughter of taking the items. Would not recommend this hotel of the many amazing hotels in London

Surprisingly uncomfortable beds at this price point. We had a double twin and the beds were like roll-away beds with mattress pads. The fire alarm went off in the middle of one of the nights due to someone smoking in their room and there was quite a bit of noise in the hallways coming through underneath the door.

Excellent property unfortunately had an incident where my children and I encountered a half clothe couple on the couches in front of the elevator at 7 am while on our way to breakfast. Really taken aback by that.

Great convenient location, beautiful/spacious suite, delicious breakfast in nice indoor/outdoor café, cool bar, and relatively good value via ******* booking for Mayfair area. Hotel is impeccably presented and amenities/services are 5 star. Bathroom comes with Toto washlet, heated marble floor, and very nice shampoo products (small issue is that some bottles are twist shut and impossible to open, which the hotel should address with their suppliers).