多切斯特飯店

我在多切斯特酒店住了 7 個晚上。我有一個裝有現金的袋子，到達多切斯特後，我數了一下錢，然後把袋子放在桌子底下。直到旅行結束，我都沒有碰過這個袋子，也沒有從裡面拿走任何錢，只是第三天我把這個小袋子放進了另一個袋子裡，那個袋子也躺在地板上。當我離開多切斯特前往劍橋時，到達劍橋後，我再次數了一下包包裡的錢，發現包包裡少了1400美元和2萬本國貨幣。當我的家人問我為什麼不把錢放進保險箱時，我很驚訝，因為我一生中從未在世界任何國家的酒店裡丟過錢，而且我認為多切斯特是一家非常不錯的酒店。歡迎來到倫敦…

Wow... what a 'glow up' this beautiful old dame has had since we last stayed in 2017. We had booked a night in London here so we could give our new car a road trip and, as expected, the staff, property, and experience gave us memories we'll never forget. We arrived early on a sunny Saturday morning, expecting to have to wait until we could check in. Not so... we parked right outside, walked in, and were greeted by the charming, wonderful front desk team who immediately checked us in and showed us to a brand new suite on the (brand new) fourth floor. Jonathan, the Front Desk Manager, seemed genuinely happy to welcome us back and upgraded our room to a beautiful park view suite, complementing us on the new car - just lovely. Throughout our stay, the staff here were genuinely kind, interested, knowledgeable, and highly competent - without the fussiness of some other hotels (the new bar in the Promenade is incredible... and the team revelled in telling us their piano there was Liberace's... that made me buzz even more!) A special mention goes to the doormen, Dave and Paul (I hope I have the names correct), who kept my partner's new car safe and sound on the forecourt all night, charged it, and made sure we had all of the essentials needed for our 2.5-hour journey back to the Midlands on Sunday. How magical it was to check into a stunning suite just two weeks old and smelling of new wood, carpet, and finishes, while maintaining the almost century's worth of tradition of exquisite, personal service in the grandest of grand hotels in London. We have a love of the Dorchester Group properties, having visited their Windsor sister (Coworth Park) just three weeks before and experiencing the same incredible service. A stay here is a once-in-a-lifetime experience, but one which I hope to repeat every year of my life. Thank you, The Dorchester.

當我去倫敦時，我通常住在蘭斯伯勒酒店，這是一家經典的五星級酒店，提供管家服務，始終保證我擁有出色的住宿體驗。這次，我在倫敦轉機一晚，決定利用這個機會嘗試位於公園巷/海德公園地區的新酒店，即最近裝修的倫敦多切斯特酒店。幾個月前，當我住在蘭斯伯勒酒店時，我順便到這個地方喝了一杯，被美麗的裝飾所驚嘆，所以我在心裡記下了要嘗試一下。碰巧我在倫敦轉機一晚，所以我決定嘗試一下。多切斯特精選酒店 (Dorchester Collection) 是一組位於一些最負盛名的城市的豪華酒店。在倫敦，他們實際上有兩個，我多年前嘗試過的 45 Park Lane 和 Dorchester London。抵達 值得慶幸的是，我的航班從漢堡準時起飛，我預訂了一輛酒店豪華轎車。抵達後，我很快就乘坐一輛出色的全新梅賽德斯 S-Class 轎車離開了。大約一個小時後，我在下雨天到達，侍者拿著雨傘在場。入住預計很順利，因為他們一直在等我。我是直接在網站上預訂的，早餐是唯一的好處。我只訂了標準豪華房。他們的賓客經理 Katarina 女士歡迎我來到飯店，我藉此機會要求延遲退房，因為我第二天的航班是晚上 10 點。我以為他們可能會延遲一兩個小時退房，因為我只是第一次入住，但很驚訝的是，我被允許延遲退房至第二天下午 6 點。也許我是蘭斯伯勒的常客，他們可能會付出額外的努力來延長我的延遲退房時間。房間 Katrarina 夫人親自帶我參觀了我的房間，一間經過翻新的豪華房子。一路上我發現整個酒店都重新裝修過了，包括走廊和走廊。他們設法分階段做到這一點，而沒有關閉或打擾客人，這是一項壯舉。進入房間後，有一個短門廳，門廳的邊緣是一個非常完整的迷你吧，裝在金色的櫃子裡。它比我平常住的普通套房略小，但房間裝飾豪華華麗。它簡直就是奢華。配有一張超級舒適的特大號床、一個小沙發休息區、一張辦公桌和一台非常大的先進 Bang & Olufsen 電視。確實非常非常好。有一個窗戶可以看到後院，看不到風景。這是一個缺點，但對我來說並不那麼重要，因為我只在這裡住一晚。這個房間唯一讓我印像不深刻的地方是浴室，不是因為它裝修得不夠精美，而是因為它缺少我習慣的獨立步入式淋浴間。雨林淋浴間就在浴缸的正上方，浴缸很深，爬進去很麻煩（飯店還留了一張傳單，自豪地宣稱這是倫敦最深的浴缸）。塔架是加熱的，有雙重罪惡

每次我在倫敦，多切斯特酒店的下午茶時間都是必須的。那裡瀰漫著奢華的氛圍，鋼琴伴奏我們的茶，無論什麼季節，這總是美妙的。英文服務讓您感覺非常榮幸！酒店非常漂亮，參觀它已經是一個景點。當我在倫敦時，我會一如既往地回來。呼呼😘

我們每年都會去多切斯特酒店（我們在倫敦最喜歡的酒店），一邊喝下午茶一邊慶祝我們的周年紀念日。 長廊充滿了聖誕裝飾和唱詩班，非常神奇。很高興回來看到工作人員。藝術家酒吧非常幸福，是坐下來觀看世界各地喝雞尾酒的完美場所。 海濱長廊的下午茶很精緻。廚師一如既往地很好地滿足了我的飲食要求。蛋糕擺盤很漂亮，味道也很好。 我們的服務員桑德羅非常棒。 非常感謝 Monika Mazuruk（餐飲總監的私人助理）安排我們的預訂並滿足我們的所有要求，使我們的周年紀念日顯得格外特別。您的努力得到了回報，我們度過了一段美好的時光，迫不及待地想再次訪問。你真的很棒。我們總是透過莫妮卡預訂，因為她超越了我們。 伯納·伊西克（Berna Isik）也很好地照顧了我們。伯納對我們的預訂進行了多次更新，她對這一切都泰然處之。伯納確保一切都很完美。 莫妮卡和伯納都是出色、善良、有禮貌且風度翩翩的員工，他們是多切斯特酒店的財富。 祝大家聖誕快樂。

the hotel itself is very nice with great staff..the room was very nice but if look out of the window you have a shanty town of tents right outside the hotel...felt very unsafe to be in the area so moved to another hotel across town...park lane used to be really nice now it's just a immigrant camp site

We enjoyed an outstanding stay from Start to finish. Staff are exceptionally professional and kind, they go above and beyond for all guests to ensure experiences are memorable. We enjoyed High Tea and it was magnificent, the fluffiest and tastiest cakes we have ever been served. Bedrooms are tastefully decorated and so comfortable, it is always a shame when we check out. Very much looking forward to our next visit

The Dorchester is quite simply outstanding in every way. The decor and the rooms are stunning and all of the public spaces are beautiful. The staff are absolutely fantastic and can’t do enough to help. The meals and dining were delicious and the service in the bars and restaurants was Impeccable! They are all so friendly and the customer service experience is second to none.