We booked it for birthday celebration. We were given a better room on the reception. Location is really good, not far from Regent’s Park. However, the cleaning lady knocked the door at 9.30 without any reason!!! Taking into account that the room was available only closer to 17.00 the day before. Another huge problem: the doors down the way that they slam really loudly everywhere in the hotel, so you constantly hear the door everywhere they are being closed. Really annoying. The swimming pool is really small and lots if children who jump around and no one is explaining them anything. But the water is really good temperature.