My husband and I booked 2 nights here initially.
Our room was a good size but it was dark and dingy, cold and dirty! There was a used cotton bud on the window sill, window sills were dirty, the small table provided for coffee and tea etc had obviously not been wiped from previous guests as stained. Toilet and bathroom facilities were also unclean.
The room itself was very cold when we arrived but we hoped that maybe the heating would be switched on later in the evening. However, this was not the case and after returning from an evening out it was still very cold and we had to keep our coats on to stay warm.
My husband tried to turn the radiator on but there was no control on it to do
SO!
It was meant to be a non-smoking room which is what we booked, but it smelt of stale smoke.
We both had an awful night sleep as the mattress was very thin and uncomfortable. The duvet cover looked awful and had not even been ironed.
As if things couldn't get any worse, in the morning when we went to have a
shower there was no hot water!! So we had to have a very quick freezing cold shower.
After all this we decided that we were not going to spend another night at this awful place so checked out. When we explained some of the reasons we were offered no apology but were told that there must have been a problem with the boiler and we should have let them know about the water at the time. Not so easy to do when you're stood in the shower, no access to the pub & no phone in room.
翻譯