1. Entire Staff was very courteous, helpful and service was superb. Aditi, Bhavana, Om Prakash, to name a few. 2. Food was great, particularly the ala carte options at the Picadore restaurant. 3. The resort has number of amenities like the game zone, spa, park, swimming pool and water park, which is great for both kids and adults. 4. The swimming pool and water park are well maintained (just that the backside borders i.e. behind pirate's section would need some maintenance). 5. The WiFi wasn't great to be honest and that's an improvement point :) Overall, an excellent and memorable stay at Picaddle resort and so, would recommend to anyone wishing for a refreshing getaway in Lonavala. One general problem observed in Lonavala though is with transport and it would be great if the resort can plan for some tie-up, which would help provide transportation options for guests (both local and intercity like for Mumbai and Pune).
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