莊園飯店(Manor Hotel)

Would like to say this place has so much potential but word fail me. We wanted a one night stay for our family of 4 in a family room. On arrival the gentleman at reception( who seemed to be running the whole place by himself) informed us that the card machine wasn’t working so the room would be £135 cash. This was not a problem. We went to our room and were shocked by what was offered for the price requested. The bath room was shocking ( as per photograph). Hairs in the plug holes, dirty rusty shower rail. In the bedroom My son took his trainers off and was greeted to wet socks, the carpet was sodden. I could continue but the photos speak for themselves.

Nice welcome very helpful. Room was clean and comfortable. Only had one issue tv went off but was sorted within 10 mins. Breakfast fast was very nice you could have full English or continental Or a bit of both, Had a sea view from the room was pretty quiet up there would definetly stay again. Overall had a very pleasant stay and would stay again

We booked an overnight stay at the manor through buy a gift and were pleasantly surprised. Gaz is a very helpful host and even upgraded our room as the hotel was not busy. The room was large and clean and had lovely seaviews. Had a little bar showing sports. It’s right on the front and is easily walkable to the pier restaurants and pubs and is very close to the theatre. We will hopefully return x

Host was great. Went above and beyond to resolve any issues we had straight away. However the room was old and and need of a refurb. The mattreses were stained but linen was clean. No radiator in the bathroom so it was freezing in there at night. There was a loud humming noise coming from somewhere that went on until late at night then started up again early morning so that was a little annoying. Then there was breakfast. We were informed on check in that it was continental only. A bit disappointing but never-ending. However the pastries were individually wrapped as if supermarket bought and the other options were toast or cerial. Overall a pleasant stay. Just a few things to be worked on

I'll stick to the facts. It was a very small bedroom, nothing like what appears in the photo's. The cupboard was broken. The toilet seat was broken. The toilet flush handle was broken. The extractor fan in the toilet was broken and inoperative and as there isn't a window to open the only place for any smells to go was the bedroom. Towel rail in the bathroom missing. There was no drinking glass or anywhere to stand a toothbrush in the bathroom. The bin wasn't emptied once in our 3 night stay. Towels not changed once in our 3 night stay. Tea and coffee etc not replenished once in our 3 night stay. Breakfast is continental not cooked and because they only opened half of the ground floor we were told that breakfast would have to take place in two sittings. I was told at check-in that their card machine was not working and would apparently not be working for the next 3 days of our stay, so we would have to withdraw cash to settle our bill on departure.

brill hotel lovely people running it nothing a bother to them couldnt do enought got upgraded breakfast was lovely too spotlessly clean all the locals and guests were very freindly looking forwad to staying again

Booked a 2 night stay with my 3 children & husband. Got a room with dirty, stained beds, mouldy bathroom & it was so cramped, we had to climb on the bed to get into the bathroom. It wasn’t a cheap price either. We ended up staying 1 night & asked for a refund for the 2nd. Told to contact lastminute.com. Both last minute.com & the hotel are contradicting each other!!! We were not going to write a poor review as the staff were polite but months after trying to get a refund on the 1 night (not even the 2 nights) & not getting anywhere I feel like the hotel has taken our money unfairly!! AVOID!!! See below pictures

Booked a room for Saturday 27th November. Easy check-in at reception. Room was clean, small kettle with tea coffee etc.bed was comfortable. Continental breakfast inclusive but have to pay £6pp for a hot breakfast which was very nice. Stayed over for the Stereophonics gig at Venue Cymru which is only a 5min walk away. Once reaching the gig I noticed I lost my tickets. Headed back to the hotel and asked Gaz on reception if he could print some new tickets for me off my Ticketmaster account in which he did, I would like to thank him for helping us out which was much appreciated. A very enjoyable stay and we will book in the future. Thanks once again see you soon Kevin and Sharon 👍

Room was damp/mouldy. It smelt awful, carpets stained. Bed fallen in at the middle and didn’t look like the sheets had been changed. Pillows had loads of fresh make up on. Wardrobe falling to pieces as long with the curtain rain and chest of drawers. It really is an awful hotel. Doesn’t look like anything in the pictures. We didn’t end up staying, checked out shortly after checking in. Couldn’t stay in that room or hotel. I advise you to not book. Probably the worst hotel I have ever seen. I don’t know how this hotel is allowed to operate under these conditions.