蘭達諾灣飯店(Llandudno Bay Hotel)

Slow check-in process, had to complete all contact having already submitted it. Offer of water reception, great idea however not refreshed, clearly stale and lemons were waxed not unwaxed. Advised not to use the lift because it “wasn’t great” when staying on the 3rd floor. Runner on bed stained and not clean. Floor was dirty Thermostat turned off. Pillows were lumpy. Shower leaked large of water onto bathroom floor. Bathroom door had holes in the base. General upkeep - poly filler holes from maintenance not sanded or painted: looked shabby. General paint work stained, chipped and poor upkeep.

Great service and clean! I arrived late, past 1am. They greeted me at the door and made sure I got to my room ok. I stayed for 2 nights. The location is perfect for walking on the beach, to the pier, and for dining. I would happily stay there again. I had the smaller twin room and was perfectly comfortable.

We came camr to stay with you 12 months ago, have to stay it wasnt the best stay hotel not finished paint eveywhere no curtains on the window not good. Omg what a difference this ti.e amazing well done guys the best stay ever hotel amazing.

nothing is too much trouble for the staff, check in was good, the guy on check in was polite and helpfull as were all the staff there, muly only gripe is the windows dont open very much(health and safety i suppose)

pleasant hotel with good size bedroom and dining areas. However our ensuite bathroom was so badly planned that it affected our enjoyment. The basin was in such a bad position that I banged my head on the shelf above and the shower screen kept moving against the basin and would not stay on the bath. The whole bathroom needs replanning.

Hotel is desperate need of a good clean. Externally looks great but inside is a different story altogether. Room (307) was dusty, coffee machine should be thrown out (it was that dirty/unhygienic), cups and teaspoons hadn’t been cleaned (presumably from the previous occupancy), bathroom door looked like it had been splashed with toothpaste and the window needed cleaning both inside and out. Told the lady on reception about the coffee machine,cups and spoons and the unclean bathroom door on the first morning. I was told she would tell housekeeping to sort everything out, so we left for the day hoping to come back to a much cleaner room. When we returned none of the issues had been addressed, so we cleaned the cups, spoons and door ourselves, and didn’t use the coffee machine throughout our stay. Really disappointed as we stayed here before the pandemic and it was lovely, but it seems the new owners are more interested in spending money on a new spa area, rather than looking after and maintaining what they already have.

Excellent location in a walkable distance from everything in the centre and across the road from the beach. Room was excellently appointed with Costa coffee pods, earplugs, eye masks, Elemis toiletries, Netflix etc. The hotel and room decor was modern, clean, smart and felt like a luxury stay at a very reasonable price. Staff were super friendly

Very welcoming at the reception, rooms are very nice and clean. A lot of little finishing touches: shower cap, eye mask, ear plugs. Biscuits, small bottles of water. The service was very warm and friendly. Very nice breakfast and a brilliant location directly at the seafront.

Beautiful hotel could of been a lot cleaner not just the bedroom but down the stairs hand rail need really good clean paint work poor but we really had a good holiday staff were lovely would come again for holiday just need to pay cleaner a bit more money ?