博帝葛蘭霍爾溫泉飯店

Booked and stayed for 3 nights Thursday 2nd -5th January and thoroughly enjoyed everything about our stay. From the initial booking ( taken over the phone and confirmed online with Hayley), to the greeting and help on arrival, and overall during our 3 night stay. Room quality was excellent, remember it is a Grade 1 Listed Building after all! Spa facilities are excellent and whilst there also private members attached to the facility it was never busy. The hotel never felt too busy given there are only 16 rooms, with a number of cottages in the grounds that looked very nice too and we will certainly take a look at these for future stays. Recommend the walk through the grounds and up to the Obelisk on the hill for some great views, take some time to enjoy Conwy and visit the Castle and walk the walls (but beware angry/hungry seagulls so keep your food / ice cream hidden at all times!). Food served was delicious and service excellent at dinner and at breakfast. We will definitely return, as many of the guests staying when we did were returning customers.

Had the most amazing of stays at this beautiful hotel. From the moment we arrived we received a warm welcome and was made to feel at home. The staff were so friendly and couldn’t do enough for us. The rooms were warm and inviting, the beds comfortable and the food delicious. The gardens were so well maintained and a pleasure to explore. The view of Conway castle from our room (and dining room) was stunning. I had the most wonderful of weekends..a highlight of 2024

Beautiful historic Hall in stunning countryside. We stayed for one night in a very well appointed room. The staff are very friendly and keen to assist. The fine dining was excellent with saddle of rabbit as our main which was exquisite. We would definitely recommend and return for another visit.

Gorgeous country manor house hotel on extensive grounds. Lovely formal gardens and walking paths. We extended our stay an extra night as we were so happy with our experience. Stayed in New Cottage, nestled amongst the flower beds. Did not see rooms in main house. Did not utilize the Spa, so cannot comment. Booked the Bed, Breakfast, & Dinner option due to its out of the way location. Dinner each evening was excellent. Staff charming and friendly. Very special experience overall and set a high bar. Small nits: front desk personnel should be adequately informed/able to provide guidance on local sightseeing. Oversized top sheets were way too large for the queen size bed and presented a tripping hazard. Our final invoice required corrections as dinner was invoiced on top of the inclusive rate. Nevertheless, 5 stars!

It cost my husband and myself £420 per night. That is what will be in my mind as I work my way through the review. The building and surroundings are beautiful - it is really pretty. The gardens are lovely, but the knot garden is not as in the photo on the website so don’t expect it. There needs to be more time spent on it, and on the rest of the manicured grounds. The terrace is lovely to sit and have a pre dinner drink. The room we had (room 1) was lovely but tired. It needed redecorating. The shower wasn’t adequate and needs changing for a rainfall/hand held shower unit. Corners of the room were dusty and the light in the wardrobe needed sorting out as it was often not connecting. The dining area is well organised with plenty of room around the tables for privacy. The food was not to the standard one would expect for the cost. Very disappointing that a cooked breakfast was an extra cost. The evening meal menu was not changed every evening and because it was limited choice was disappointing. If I wanted a cheese board for dessert it was extra cost. I was served port in a liqueur glass which is obviously the wrong size. I was also served brandy in a whisky tumbler and with ice, which I did not ask for. It was my birthday when we were there and the cake the kitchen produced was dreadful. It was a shabby attempt with little or no thought or care. My husband was quite upset. The staff were attentive, but hovering. They should not be whispering behind the screen in the dining room. It is easy to tell the difference between work talk and gossip talk. I hated them standing in a line watching us eat. I also hated the fact staff referred to me as ‘marm’. That is reserved for royalty and added a falseness. We thought the compulsory extra 12 and a half percent on top of the price of the room was unacceptable, and which is why we left no tips. The Receptionists were always helpful. The two staff who stood out for us were Gareth, the porter and the lady on Reception who lives on a farm and keeps sheep. I don’t know her name but she was not fawning, which is never necessary. I left my Kindle in the room and they were quick to return it, after I had covered postage. Overall, a good holiday but definitely not worth the money they took - over £2000 for four nights. We will not be going back and will recommend the Hall with reservations. We can’t comment on the Spa as we didn’t use it.

Great garden location, good views, classic old hotel feel, good amenities and very good food. Comfortable room, helpful staff. Requires car (or taxis) to make the most of the area. Would stay again