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米拉克飯店  高級
4.3/569 評價

米拉克飯店 高級

Center District|距離Team building, incentive tours, trips, holidays in Slovenia - Adventure center Nomad20001.68km
Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.

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瀏覽用戶對盧布爾雅那飯店的評價

正在尋找Team building, incentive tours, trips, holidays in Slovenia - Adventure center Nomad2000附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
列弗飯店
4.2/592 評價
lev酒店位置在市中心,交通很方便 酒店服務質量高 房間部分是新裝修的,部分還保留之前的裝修 牀比較舒服 早餐略顯簡單 酒店距離鐵路軌道約200米,晚上睡眠不好的人會受影響。 提前預定的話房價不會超過100歐,性價比較高。 酒店有健身房,旁邊還有中餐館。
盧布爾雅那城市飯店
4.4/581 評價
性價比非常高的酒店。離盧布爾雅那中央火車站、大巴站步行大概6分鐘,周邊是商業街,離餐廳、大超市和景點均為步行距離,地理位置非常好。酒店對麪有一個薩拉熱窩餐廳,好吃不貴量還足。 酒店工作人員很熱心,早餐也很豐盛,水果、各式熱菜、肉食、乳製品俱全。 下次還會選擇URBAN HOTEL。
畫廊客房賓館
4/521 評價
Nous sommes passés par le site booking, nous avons dormi 5 nuits. Les lits n’étaient mêmes pas faits tous les 2j. La 2e nuit ils ne nous ont même pas fait les lits du à des affaires qui traînaient sur le lit, or il n’y avait seulement les pyjamas. De plus, les verres et mugs n’ont pas été changés et également ni de café ni de thé n’ont été ajoutés . A éviter ! Aucune communication en plus il s’agit d’un hôtel 3 étoiles , nous ne pouvons pas demander tout ceci des que nous rêvons d’une journée car il n’y a personne à la réception . Je rajoute que La dame de la réception n’est pas du tout accueillante , polie , ne nous renseigne pas sachant qu’elle a un bloc de carte de la ville . Ils ne nous ont pas mis un autre rouleau de papier toilette c’est inadmissible vu le prix à la nuit. Ce n’est pas un hôtel mais plutôt un airbnb . Le seul point positif est la localisation et la literie . Je tiens à ajouter aussi que la Clim et le frigo font du bruit !! C’est horrible la nuit Le porte savon est rouillé et les joins sont mal entretenus . Je vous déconseille fortement ce logement
維拉特斯洛娃民宿
4.3/528 評價
Good choice for one night sleeping in the quiet, nice, beautiful neighbourhood of Ljubljana. Must say this is our first time in any hostel. Simple clean room, not happy that it was downstairs, like basement, with specific smell, but it was the matter of price and it was ok for one night sleeping.Lovely staff....kind and polite...excellent way of dealing with free parking on the street( thay pay parking ticket for you if there is no place in their backyard).Big surprise was great breakfast!
佐伊斯公寓
4.3/511 評價
Awesome stay here for 4 nights. Our group occupied 3 of the apartments on the 2nd floor and were all very happy. Receptionist Nina extremely friendly and helpful. Beds a bit hard but great pillows. Great showers. Decor gloriously old. Bakery and mini mart just over the bridge. Easy walk to everywhere in the city. Restaurants all around.
盧布爾雅那斯隆貝斯特韋斯特精品飯店
4.4/5120 評價
一家位於市中心的古老酒店,但房間整理得相當整潔, 床單乾淨, 工作人員也很友好。早餐十分豐富,有多樣的選擇。酒店左邊超市spar裏有好喝的白啤酒Pittinger Hefeweissbier,0,79 歐元一罐(0,50升),用上酒店提供的L'occitane沐浴露泡澡,喝着啤酒一解疲倦。走10分鐘路距離酒店900米有一家 `´新上海飯店 `` (Novi Šanghai)可享用非常正宗的中餐,價格便宜. 另外酒店與機場有SHUTTLE BUS來回接送,22歐元一個人。 Een oud hotel in het stadscentrum, maar de kamers zijn heel netjes, het beddengoed is schoon en het personeel is vriendelijk. Het ontbijt is zeer uitgebreid en heeft een verscheidenheid aan keuzes. Er is een heerlijk witbier Pittinger Hefeweissbier in de supermarkt-spar aan de linkerkant van het hotel, 0,79 euro per blikje (0,50 liter), een bad nemen met de L'occitane douchegel die door het hotel wordt verstrekt en drinken bier om vermoeidheid te verlichten. Op 10 minuten lopen van het hotel en op 900 meter afstand van het hotel, is er een `´New Shanghai Restaurant`` (Novi Šanghai) waar u kunt genieten van zeer authentiek Chinees eten tegen een goedkope prijs. Daarnaast is er een SHUTTLE BUS retourtransfer tussen het hotel en de luchthaven, 22 euro per persoon.

常見問題

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