Celestial Hotel Luxury Suites and Spa

Die Lage und Ausstattung der Zimmer sind super, der Hotelkomplex gut in die Umgebung/Natur integriert. Highlight ist der 70m lange Pool. Hatten mit Halbpension gebucht, waren von der Qualität und der Präsentation der Speisen leider total enttäuscht. Diese wurden lieblos und ohne Deko auf den Teller geklatscht, zudem nicht schmackhaft. Das Personal für Service und Zimmer sollte dringend fachlich besser geschult werden. Um erfolgreich zu werden, wünschen wir dem Management für die kommende Saison dass die Probleme behoben werden können. Wir würden das Hotel wieder buchen, jedoch nur mit Frühstück. Das war soweit ok., lässt aber für ein 5 Sterne Hotel auch noch Wünsche offen.

Hôtel magnifique, ouvert en avril 2023. Toutes les suites possèdent un patio et une piscine privée sans vis-à-vis excessif (certaines n'ont même aucun vis-à-vis), ce qui est un avantage rare. Mais la piscine principale est elle aussi exceptionnelle avec une cinquantaine de mètres. Les chambres sont superbement décorées et le confort est de haut niveau. Tout serait parfait si le service était au même niveau. En Août 2023 l'hôtel était ouvert depuis à peine 5 mois et on ressent l'inexpérience d'une partie du personnel, gentil mais pas franchement au niveau d'une expérience de 4 étoiles. Il y a un vrai manque de proactivité et le client passe trop de moments à relancer les petits oublis. Côté restaurantion là aussi, l'expérience est moyenne avec une offre un peu trop répétitive, en particulier au breakfast. Bref, l'hôtel a du potentiel car son offre est unique sur Cephalonie mais il faut absolument renforcer et améliorer la partie service .

Esperienza stupenda. Un hotel molto curato sia nel servizio che negli spazi comuni. Piscina gigante con una vista molto bella. Presenza di area gym, yoga e spa. Il servizio camera è stato molto soddisfacente, così come la piscina personale in stanza. Super consigliato.

Piscina spettacolare, camera ben arredata e spaziosa con piccola piscina privata. Colazione da migliorare (pochi prodotti). La receptionist è stata sempre molto disponibile. I camerieri potrebbero essere un po' più sorridenti e salutare gli ospiti.

Overall the hotel is excellent, the rooms, huge main pool & plunge pools are amazing. The location is quite remote so a car is needed-the local beach isn’t great but there are many other beautiful beaches on the island. There is a lovely taverna near the local beach called Denis, food is lovely & staff very welcoming. The hotel deserves a 5 star review but what lets it down is the evening food. We were half board & the service at night was chaotic with drink orders forgotten, cold food & long waits for orders to be taken. The waiting staff were all trying their best but lack any direction or leadership. We would definitely stay at the hotel again but would choose bed & breakfast only.

What a wonderful stay we had here this week, we can't rate it highly enough. The staff, from the reception to room servicing, gardens, bar, spa, to the lovely waiters were all lovely and incredibly helpful and friendly. The whole property was immaculate; rooms, bathrooms and public spaces are spotless and very attractively designed. Our forest view suite was spacious, airy and light, with a very comfortable lounge area with tv/radio (if you wanted it),squashy sofas and sliding doors to the terrace and plunge pool. The bed was extremely comfortable and the air conditioning was great. The bathroom had a fabulous rain shower and a very plentiful supply of gorgeous smelling toiletries. The infinity pool is beautiful, with plenty of sun beds, umbrellas and cabanas. The restaurant area overlooking the pool is lovely, with comfortable tables and chairs for enjoying a pre dinner drink from the extensive cocktail menu. Sadly the fine-dining restaurant wasn't open when we were there, but the food was lovely, if a little lacking in imagination. The area is just lovely, with beautiful views both towards the mountains and the sea. A short walk down to Trapezaki Beach and you will find a lovely local taverna that offers the perfect spot for sunset, lovely wines and the best tarama we have ever had. There are a few things they need to sort out before reopening next year, but we felt that these are too minor to mention and are all being addressed anyway. Would highly recommend in every way.

We had a lovely restful holiday at Celestial. The forest suite was immaculate and very comfortable. All the staff were welcoming and friendly. We were there on a half-board basis and enjoyed our meals on the whole but would suggest varying the starters which were always a salad and desserts to include Greek specialities like orange pie or baklava. We would like to return in the future.

So, like a number of people we got an excellent deal with Secret Escapes for 5 nights at Celestial Suites. As per nearly all the previous reviews the place is fabulous, with the centrepiece being the frequently photographed main pool being even more impressive in real life. We found the staff to be friendly, helpful and available at all times, no complaints. Food was great, both breakfast and dinner were enough in all areas. I know there are some complaints regards breakfast choices etc however my partner and I had no issues with there being enough choices all round. The hotel is clean, very well maintained and everyone obviously working hard to become a smooth run unit after its first season. Again I have to recommend the awesome Denis Restaurant, the food is just lovely for such an out-of-the-way place, highly recommended for a visit at any time. Loved the chilled, very un-touristy beach which is an easy walk from the hotel. The only negatives with our stay are that the small ‘6’ block overlooks the main entrance and bar/restaurant areas so is not as private as the other sections clearly are, can be a bit noisy at peak traffic/drinking times. Also the wet room has a small design flaw in that the shower water runs across the toilet and does not drain so leaving a large puddle in front of the toilet afterwards, which is a bit irritating. Still going to give the place 5 stars however as that was all I could find fault with. PS if you stay in room 602 look out for the preying mantis and lizards in the lavender by the plunge pool, absorbing to watch, along with the wonderful mountain view backdrop. Also ask if they can provide another terrific thunder and lightning storm we enjoyed on the second evening!!!

What a fabulous hotel. Quiet and relaxing, lovely breakfasts. Go for the local yoghurt and honey, oh my word!! It was late in the season so the pool was a bit chilly. The staff were wonderful and friendly. Menu for the evening we felt was very limited. The room was spectacular, Mountain View with plunge pool and all mod cons. We are hoping to visit again next year. All in all a wonderful stay