Wingate is my favorite hotel in its class. If you have an option, stay at the one on Shackleford. This one in North Little Rock was nowhere near their professionalism and cleanliness. The first room we were given the door was propped open with the lock, the room had a strong smell of smoking in it, and the pillows were scattered on top of the bed. Called front desk and was offered a different room with no problem. The new room smelled much better! A couple of hooks on the curtains were broken, the chair was filthy (Literally, dark stains all over the fabric), there were smudges on the headboard that I’m afraid to find out how they got there, there was dirt and urine stains around the bolts of the toilet, there was something glued to the bottom of the tub that felt like dirt, and finally the bed springs popped when you got in it and you could feel that the mattress was very worn out. My husband is still complaining of neck pain from that bed. We have stayed in a Wingate several times and have always had a good night of rest on their comfortable beds. We will not choose this Wingate ever again.
65 評價