Horrible experience. If you seek peace and quiet after midnight, DO NOT stay here. I stayed 3 nights and each night, my window vibrated to techno music playing ALL Night. I went to the front desk at 1 am and pleaded for relief. The desk attendant said “I forgot to turn off the patio music”. Mind you, it was 40 degrees and no one was on the patio. I went to bed and it never went off. The next morning at 7 am and went downstairs and begged, same story “I forgot.”
The next day at lunch I went to get a room change. I was told “no” because the hotel was booked up. So I asked if I could get assurance that the music would be turned off at a “reasonable time, midnight-1?” The attendant said “no.” She said the hotel had a “policy to provide entertainment all night.” I said “yes, in the lobby til midnight-1, sure.” But the patio?? No one is out there at 1!! She said, “I can cancel your room and you can go elsewhere.” I said “what about the customer who paid for the ability to sleep and can’t?” She just looked at me like I was an alien. Like I was asking for sparkling water to pour out of my water faucet.
I finally gave up and simply didn’t rest. I will never stay here again. It was in one word, “horrible”.
Be forewarned.
翻譯