利斯本首席飯店

Arrived on a Sunday night to be advised that there is no food available at the adjacent restaurant, despite it only being 7pm. Room was clean and spacious, and overall it was a quiet hotel, despite being busy. Sadly, again on the Wednesday night, Thursday morning, Thursday night and Friday morning, there was no restaurant facility available at all due to there being a water leak, followed by no water. I struggle to understand how you are unable to offer a continental option instead of completely closing the restaurant and bar. On the occasions that I was able to eat in the restaurant, food was perfectly acceptable and piping hot, with the added bonus that they serve Guiness 0.0 on draft! :)

Checked in with two very hungry & tired kids. After 15 minutes of waiting to be seen by someone in the reception area. We were finally checked in by a male receptionist with glasses. The entire stay was so badly organised from the beginning as the staff on reception struggled to do the basics of their job. The restaurant was closed that evening with no warning prior to our stay. I later went to the bar to ask for milk for my child & was charged over £3 for one glass of milk, despite being unable to get food within the restaurant. The bar itself was also completely empty - no life at all. This is a business that is clearly going down hill.