里斯本鄰近Marquis of Marialva Garden的飯店

我們在那裏有一個私人房間,因爲我們想要自己的空間。照片裏看上去不錯。當我們到達房間時,房間很髒。牆上的污垢,洗手池周圍的牙膏和毛巾上有棕色污漬。我們沒有體驗到我們房間的私密性,因爲臥室的門下面有2釐米的縫隙,所以木地板上的所有郵票和所有來來去去的人(很多)除了隔壁的餐廳外,感覺他們在我們的房間裏。還有很多其他較小的東西,比如通風中的故障噪音和牀上的質量非常差。“含早餐”是白麪包、果醬和咖啡。最大的問題是浴室裏有許多黑色黴菌,例如淋浴器、淋浴玻璃和水槽周圍。兩晚之後,我們聯繫了工作人員,告訴他們上面列出的所有事情,我們想搬出房間去別的地方。所以他們告訴我們,我必須發送一封郵件,然後轉發給他們的主管,我確實做到了。我多次打電話、發電子郵件和直接交談,他們的上司不在,會聯繫我,但他從未這樣做過。我很清楚這不是五星級住宿,但這是您支付的任何住宿都不合適。我一直在全世界都住各種住宿,但這是我最糟糕的經歷。不僅因爲房間的情況,而且因爲工作人員甚至沒有試圖通過例如打掃房間來使事情變得更好,給我們提供新的毛巾,給我們提供新的臥室。我們在那裏支付了156歐元/晚。當客戶指出那些很差並且很容易被修復的東西時,只要修復它,至少要讓他們開心。

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

房間空間及衣櫥都挺大。被子不舒服，四面都開口不是包進去的，睡着就鑽進被套裏了身上蓋的亂七八糟。打掃衞生的服務很粗魯，在走廊吸塵就對着你門撞，還不止一下也不管有沒有客人在裏面，還有服務員開門衹敲門一聲你還沒來急回答門就被他打開。

AC不能正常工作,房間裏沒有食物,沒有迷你酒吧,不舒服,舊的財產需要小翻新,很多不工作的東西,如淋浴頭,水槽排水不夠,有時沒有清理好。天花板損壞和微碎片掉進去浴室的交流過濾器髒,壁櫥裏的牆壁,每次都能聽到隔壁的夫婦有性生活。酒店的經理不聽,幾乎粗魯。請他修理 VMC ,溼度太大,他回答說他不是上帝。我告訴他,如果他不能改變 VMC ,我不知道他是如何成爲經理的。沒有折扣,沒有任何東西可以解決它曾經的麻煩。換過房間,甚至有更多的問題。我們似乎沒有雙窗,我們也能聽到街上的聲音。當我的酒吧男他問他除了飲料以外,還有什麼,他的回答太低了:你認爲我能吃什麼?那是個酒吧。當我解釋說他可能提供零食或小食品時,他不明白。這是一個價格很高的低檔酒店。我永遠不會推薦這個地方,我甚至會花一些時間損害他們的在線聲譽。

The rooms are small, the staff is good, the location is off the hustle and bustle of the city but with 15 minutes walk of the train station and hop on hop off buses. Beds are large and the shower is good and so is the breakfast. there is little room for anything else so if you are looking to spend a few days in Lisbon it is a good place to park yourself. On the other hand, if you want more room and be in the heart of the Fado places etc..you have a 20-25 minute walk.

很棒的公寓。我是独自旅行，但这对朋友、家庭情侣或商务人士来说是完美的。配备冰箱、烤箱、厨具等设施齐全。淋浴压力很大。舒适的床/枕头。有一个小问题，因为它是电子检查，但有电话可用，他们立即派人过来帮忙。很棒的服务。唯一的批评是这样一个小细节，我可以闻到隔壁公寓里正在煮的食物。否则不能错地方！ Aparantly 他们在葡萄牙或里斯本有 18 个地点，所以我会再次使用这些公寓！

Wij hebben hier overnacht tijdens ons jaarlijks team uitje. Wij hadden diverse appartementen in het complex en ze zagen er stuk voor stuk goed uit. Wij hadden wat problemen met het inchecken en werden direct geholpen door de interieur verzorgster. Samen met iemand van het complex was het zo geregeld. Ons appartement was van alle gemakken voorzien. Wasmachine, vaatwasser, magnetron, broodrooster etc. De appartementen liggen niet minden in het centrum en in het mooiste gedeelte van Lissabon maar met de taxi, uber of het OV ben je zo overal. Wij hebben hier een goed verblijf gehad.

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

After reading the negative reviews, I decided it was worth reporting on our stay here. We were attending Web Summit at the Altice Arena and chose the VIP Executive Art's (sic) because it was a short walk from one end of the venue. Our room faced the street and was pretty spacious and comfortable, with no noise issues whatsoever; our only complaint was that the mini-fridge didn't work. We enjoyed the breakfast included with our rate, which was quite tasty and offered dozens of items, including interesting ones such as coconut brioche. The staff and elevators were fine, and we ate at two restaurants in the next block and enjoyed them both. And getting back to the airport by walking to Oriente station was very easy. Side note: I'm a comics fan and was startled and pleased that our room had a view of the giant superhero mural outside the hotel. If you're visiting Lisbon as a tourist, you'd do better to stay in a quainter and more atmospheric part of town. But for our needs, we were pleased with the experience we got at this hotel.

Arrival and Check in 3/5 On arrival we were not really helped with our luggage. The lady didn’t recognise our diamond status. After I reminded her that I would like the free breakfast. When we asked reception for advice on restaurants shopping etc they not been very helpful to be honest Rooms 5/5 The room are spacious very clean with a wonderful balcony. The sleep quality was exceptional. The only thing was the shower temperature did not remain steady throughout your shower. The housekeeping is good. It is great at last a hotel with USB B & C plugs by the bed. Thank you!! Breakfast 5/5 On arrival the first morning at breakfast it was clear reception had messed up with advising the restaurant breakfast was included. To the rescue came Vanessa. We left it with her she resolved the issue. No drama No fuss. The breakfast is fantastic. I have to say the breakfast team are a credit to this hotel. They helped us also with our questions on the local area where to get best pasteles etc. Dinner and Bar 5/5 The superb team at breakfast continues into night. The bar team of both Pedros made us fantastic express mi martinis. The whole team is super friendly. The buffet was adequate. When they run out of tonic water and Grey Goose the F&B Manager I think called Diego changed a negative situation into a positive one. For me is a Sign of great customer experience. A little treat awaited us on return to room. This nice touches show the staff listen to the clients. Spa and Pool 5/5 We only used the Internal Pool. The lane dividiers in the pool were dirty. They are not needed and should be removed. The cleanliness around pool was top notch Overall this is the best Crowne plaza I have ever stayed in. The staff at the restaurant are level I would expect at intercontinental. I would definetly come back. Bit more of customer service training and this hotel would be exceptional.