里斯本鄰近Mama Smile的飯店

我們在那裏有一個私人房間,因爲我們想要自己的空間。照片裏看上去不錯。當我們到達房間時,房間很髒。牆上的污垢,洗手池周圍的牙膏和毛巾上有棕色污漬。我們沒有體驗到我們房間的私密性,因爲臥室的門下面有2釐米的縫隙,所以木地板上的所有郵票和所有來來去去的人(很多)除了隔壁的餐廳外,感覺他們在我們的房間裏。還有很多其他較小的東西,比如通風中的故障噪音和牀上的質量非常差。“含早餐”是白麪包、果醬和咖啡。最大的問題是浴室裏有許多黑色黴菌,例如淋浴器、淋浴玻璃和水槽周圍。兩晚之後,我們聯繫了工作人員,告訴他們上面列出的所有事情,我們想搬出房間去別的地方。所以他們告訴我們,我必須發送一封郵件,然後轉發給他們的主管,我確實做到了。我多次打電話、發電子郵件和直接交談,他們的上司不在,會聯繫我,但他從未這樣做過。我很清楚這不是五星級住宿,但這是您支付的任何住宿都不合適。我一直在全世界都住各種住宿,但這是我最糟糕的經歷。不僅因爲房間的情況,而且因爲工作人員甚至沒有試圖通過例如打掃房間來使事情變得更好,給我們提供新的毛巾,給我們提供新的臥室。我們在那裏支付了156歐元/晚。當客戶指出那些很差並且很容易被修復的東西時,只要修復它,至少要讓他們開心。

地理位置算是中心區域比較偏僻安靜的區域，到主廣場的話走路十分鐘左右，燈光秀感覺沒有那麼震撼，客房很大，床也很大，整體算是舒適安靜的。服務態度很好很熱情，基本都是有求必應，葡萄牙的服務不知道比隔壁西班牙好幾百倍，重點説下這家酒店的餐廳，貴，1個人吃了3道前菜+1杯波特酒82歐元（主要是2道推薦的主菜是真的貴，而且葡萄牙菜量也很大），在葡萄牙真算貴了，但是真的非常非常好吃，物超所值，經濟條件允許的可以嘗試下，服務也很好，去的比較早就兩三桌，四個服務生輪流過來介紹菜品，點單，推薦酒水和陪聊，選了靠陽台的一桌，一邊吃一邊看燈光秀，感覺還是很不錯的，服務熱情設施齊全的酒店，對單人旅行的旅客可以説是很友好了

Zenit Lisboa We stayed here as a couple for two nights. Check in was prompt and we settled in quickly. We were accidentally given a room that had not yet been cleaned but it was promptly y rectified by the staff and we were given a fresh room. Each room has a cute balcony, and the room itself has plenty of storage space. The rooms are bright and airy. It was an average size. The bathroom is fairly small and the toilet was located directly behind the door so it’s worth baring in mind if you have mobility issues or need more space. The beds were okay for comfort, we slept well and the room was clean. The hotel is ideal if you just would like somewhere to sleep and will be out for most of the day. The location of the hotel is very good, it’s not as busy as some of the other districts and there are some lovely parks, shops and restaurants nearby. Metro stations are within walking distance (roughly 5/10 minutes) which means it’s easy to get to and from the airport. Overall I would rate it 3/5 stars. It does its basic job and serves as a good place to sleep and was quiet.

我對禪酒店提供的在線預訂服務深感不滿。我預訂了一間私人客房,允許攜帶2只寵物,並支付了97歐元,根據收到的預訂確認,這是預訂的總金額。我本該只支付6歐元的旅遊稅和10歐元的寵物整個住宿。抵達酒店(WOT Lisbon Nomad)後,我被告知,我所做的預訂與私人房間不符,爲了得到一個,我必須在已經支付的97歐元的頂部額外支付234.51歐元(這將升級爲私人房間+每隻寵物每天10歐元)。顯然,在入住時這個消息,加上這樣的價格差異(原始價值的三倍多)使得客戶幾乎不可能尋求替代方案。此外,我試圖向酒店解釋,網站對私人或共用房間不太清楚,因爲房間描述沒有表明它是共用的。另外,它沒有提到寵物的支付是每天而不是整個住宿,該人回答說,如果網站沒有完整的信息,這不是酒店的問題。我反駁說,如果他們通過第三方銷售他們的服務,他們就像網站宣傳他們一樣負責確保信息準確;否則,他們就是欺騙客戶的同謀。最後,我決定不繼續這個提議,因爲我覺得它不尊重,與原始報價相比,收費過高,而且不專業。因此,我覺得我被騙出了我支付的97歐元,我無法使用所提供的服務。

這是一家相當新的酒店，在公共區域以及房間以及永遠樂於助人且樂於助人的工作人員中提供位置便利，優雅且簡單的設計。 Exe酒店距離Saldanha地鐵站不到一個街區，坐落在一個高檔的高檔社區，對面就是一家大型Continente超市，各種餐館和咖啡館。我第一次住的是209號房間，（短短幾天后去了埃武拉，幾天后的一個晚上）住在309號房間。兩個房間都一樣，有兩張單人床。房間本身很寬敞，優雅，並擁有我需要的一切，包括一台冰箱。優點：  1。物有所值  2。優良而乾淨的設施  3。舒適安靜  4。位置再好不過  5。會說多種語言的工作人員親切而樂於助人。 我希望全球有更多像Exe Saldanha這樣的酒店！一定會回來的！

This hotel has very helpful and courteous staff. My room was comfortable, with French doors that opened to let the fresh air in. The restaurant downstairs served a BEAUTIFUL dinner, with a scrumptious dessert and nice wine. Highly recommend dining there during your stay.

工作人員很友好和幫忙。牀舒服。酒店總體來到了幾年,很多的地方,門不關,景色(院子)不漂亮。早餐中不舒服。

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

體面的酒店。不花哨,但乾淨,功能性很強。房間是歐洲酒店的平均尺寸(較小但足夠)。浴室非常現代,大小合適。沒有咖啡機,沒有微波爐,沒有熨斗,但房間有冰箱。他們沒有餐廳,但他們從7-11低層提供體面的早餐,晚上可以點客房服務。他們使用外部供應商進行客房服務,服務很快。前台和清潔人員非常包容。位置一流,在里斯本的薩爾達尼亞地區,這是一個高檔商業區,一些住宅混雜在一起。酒店對面有2個商場,有你需要的一切 - 美食廣場,美甲沙龍,貨幣兌換,服裝店,咖啡店,一家小型有機食品雜貨店等,附近也有足夠的餐館。我推薦這家酒店給任何想節省幾塊錢但仍然有一個體面的地方住宿。

This is a really wonderful modern stylish hotel. The staff were friendly and even sent a surprise Prosecco and macaroon treat to my room!! The spa was a lovely and peaceful experience and I especially enjoyed the relaxation room with comfy heated chairs that help to ease my upper back/ neck pain I was experiencing recently. I enjoyed the fabulous duplex suite white was a lush and luxurious home away from home with a spacious living area downstairs and generous bedroom facilities upstairs. The private balcony was massive and a real treat. Unfortunately the weather wasn’t great the weekend I stayed there so did not get to sit out much and enjoy it but it was lovely to have it anyway. Breakfast was plentiful, varied and satisfying and the coffees were a generous size. The decor and all materials used in the hotel were of great quality and lovely!! The location was a bit far out from central Lisbon city center but it was just perfect for me as I enjoyed having my base not in the middle of all the hustle and bustle / tourist area. Uber is extremely cheap in lisbon so had no problem getting around this way and if that doesn’t suit you, the metro is still just around the corner outside the hotel. Overall give Luster a 10/10. Thank you for a comfortable and enjoyable stay.