Rooms stank with what I assume was a cleaner or room deoderizer. Group drinking beer in the parking lot was unsettling.
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Yolanda
入住於 2024年3月
其他
3.0/5
發布於 2024年3月14日
The room was clean and the people were friendly but it was disappointed when we ask for continental breakfast and all they had was a coffee machine. should not advertise they serve continental breakfast.
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Daniel
入住於 2024年3月
其他
1.0/5
發布於 2024年3月11日
Paid online. Charged an additional "deposit"to get the room key.... some shady looking interactions going on....
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Verified traveler
入住於 2024年3月
其他
2.0/5
發布於 2024年3月8日
Stayed there for a night passing through. Place was filled with Ghetto people being loud all night long. Walls are paper thin and was woken up by other rooms being loud throughout the entire night. Floor in the room was really sticky and dirty, made the bottom of my feet black. This should not be rated a 7, more like a 4-5.
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Henry
入住於 2024年2月
其他
3.0/5
發布於 2024年2月27日
Places around it are still renovating, so if no transportation you have to walk further to get to convenient stores etc …, won’t recommended walking towards the evening seem a little bit of a rough neighborhood.
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Nancy
入住於 2024年2月
其他
4.0/5
很好
發布於 2024年2月16日
Comfortable and clean. But, Chair in room needs to be replaced-sink down and biggest disappointment was the breakfast or lack of! Hotel’s shouldn’t list breakfast when you only get coffee-which was poor with no flavor, juice and a packaged sweet roll..
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Jasmine
入住於 2023年11月
夫妻/情侶出遊
1.0/5
發布於 2023年11月12日
They do not honor the 2 hour early check in , nor do they honor the 2 hour check out even though that’s what I paid for through *******. The Hispanic woMAN was so rude and literally was beating on the door at 10:40 am to remind us to be out at 11am. We paid for a jetted tub…IT WAS DIRTY! The blow dryer did not work. The toilet clogged. It was just a mess. I definitely would not recommend stay here until they upgrade the staff and the rooms!
I will say.. the bed was comfortable. The towels, blankets and pillows were clean too.
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Scott
入住於 2023年10月
商務出差
1.0/5
發布於 2023年10月10日
I reserved a non-smoking room and when I checked in the room smelled like smoke. I also noticed the was a burn hole in the sheet. I didn’t even stay I just left and went somewhere else and highly recommend everyone go somewhere else.
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Paulo
入住於 2024年2月
商務出差
5.0/5
超棒
發布於 2024年2月16日
Best of Lake Charles so far in the same category! Recommend!
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Thomas
入住於 2023年9月
其他
2.0/5
發布於 2023年9月23日
The hotel and room were fine its the employees who kicked me out because my service dog was dangerous when they had no interaction with him whatsoever. I paid good money and was quiet and kept to my self didnt bother anybody and was treated like trash worst hotel staff ive ever dealt with
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Brenda
入住於 2023年9月
夫妻/情侶出遊
1.0/5
發布於 2023年9月17日
We did not like the room at all. The receptionist at the front desk was horrible and not helpful. They gave us smoking room when we don’t even smoke. It was so strong we asked her kindly if she can move us and she was rude. She said no and we had to spray the room with a lot of scent sprays to take some of the smell. We had no choice but to stay because it was already really late and we were extremely tired from driving. We will never ever come back. I do not recommend anyone to stay here. The rooms were horrible as well. I would strongly tell people to not ever come here, go somewhere else.
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Bjay
入住於 2023年9月
商務出差
1.0/5
發布於 2023年9月14日
Would not recommend this hotel to my worst enemy
Staff was not very friendly or understanding. Rooms were dirty and smelled like mold. Had a hard time falling asleep because of the smell.
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Roberto
入住於 2023年12月
家庭出遊
5.0/5
超棒
發布於 2023年12月4日
Very polite staff super clean and walking distance for all kinds of food