智利多之棧飯店

早餐很簡單，沒有達到預期（他們甚至沒有蛋塔）。品種有限，食物的品質還有很多不足之處。對於我們支付的價格來說，一切都很基本。儘管如此，飯店工作人員還是無視我的要求，闖入房間，讓一切變得更加凌亂。這是完全不尊重客人隱私的行為，令人無法接受。此外，當我們到達凌亂的房間時，所有的床單都在地板上，在我下樓抱怨後，女僕來了，沒有改變任何東西。他只是把地上的東西撿起來，然後重新放在床上。他們沒有改變我們的房間，仍然為我們提供地板上的房間，我不推薦這家酒店給任何重視舒適和平住宿的人。該地區還有許多其他更好的選擇。這家酒店需要大大改善其服務和對客人的尊重。 唯一的優點是它的位置很好。

服務很差，床很吵，沒有鎖的小壁櫥，糟糕的無線網絡，一切都很擁擠，東西壞了，零隱私，我什至被接待處的那個人感到尷尬。在我入住的倒數第二天，他說我超過了退房日期，但在我向他表明我錯了，退房時間是第二天後，他甚至沒有道歉。連他的老闆都不滿意。當我抱怨網路不好時，他給了蹩腳的解釋，僅此而已。我甚至不向任何人推薦這家旅館。而且房間裡的暖氣幾乎是零。毯子也很糟糕。

Camera (superior) piuttosto pulita ma molto vecchia. Mobilio e bagno erano certamente anni 90 e decisamente diversi dalle foto. La prima sera ci accorgiamo che il tubo della doccia è rotto e praticamente inutilizzabile, lo segnaliamo alla reception il problema e solo dopo 3 giorni viene riparato, nonostante le continue richieste da parte nostra. Nel lavandino l'acqua scorreva molto lentamente. Non ci è mai stata data una saponetta nuova nonostante la prima fosse finita. Abbiamo usato due tazze che non sono mai state cambiate con tazze pulite. Colazione di qualità molto bassa. Posizione comoda ai mezzi.

Situation géographie idéale sur la ligne de métro avec accès au centre ville direct Hôtel propre , silencieux et sympathique Bon Accueil et personnel très arrangeants (on a même pu laisser nos bagages le dernière jour car notre avion était le soir) Très bonne literie Petit déjeuner ok et bien approvisionné Très contents de notre choix . Nous y reviendrons avec plaisir

We had the worst hotel experience ever at this place. We arrived on March 31 with a reservation through ******* for four nights, until Tuesday, April 4, and paid for the full 4 nights when we arrived. On Monday, April 3, we went out to tour the city as usual and returned to the hotel around 8:30 p.m. I went to the reception to ask for a document that I was expecting to receive. To our surprise, all our luggage, bags, and belongings were placed in the hotel reception. At first, it was confusing, but then a man at the reception named Ricardo told us that even do we are already paid 4 nights, "they had an error in the reservation system," and that they only had three nights registered, so they took all our belongings out of our room! We were in shock. Some from the hotel (we assume) had entered our room during the day without our consent, took our belongings, clothes, toiletries, and personal items, and placed them in our suitcases or bags without authorization. We also lost some money. We called the police and reported what had happened in front of the guy at the front desk. The experience was embarrassing, and we had to leave the hotel with all our belongings in many bags, in a messy way, at 10:30 p.m. for another hotel in the city. ******* only offered us compensation to pay for one night in another hotel. It was just awful. We did not receive any kind of compensation or apology from anyone in the hotel administration. I do not expect anyone to go through this humiliating, sad, and unfortunate situation as a tourist.

Chambre parfaite pour 3 personnes, au calme. Literie très bonne. Salle de bain impeccable. Périt déjeuner copieux (toast croissant pain, charcuterie et œufs brouillés) Si je devais émettre un bémol ce serait sur le jus d'orange qui est n'est pas top (en poudre)