里斯本索菲特大飯店(Sofitel Lisbon Liberdade)

Nice hotel, great location, amazing staff, good breakfast

Nice hotel

Good location , but consierge is terrible We asked to help a find a place to eat he said that going to contact us but never We have to find places to eat by ourselves They told us that restaurants in Lisbon closed after 3 pm . But we figured out Augusta street that is open all day with a lot of restaurants close to hotel . Our bags took so long to be in our room when we check in , we had to went in the lobby to pick up by ourselves

This is overall an excellent hotel with exceptional service. Every staff member went above and beyond with restaurant recommendations, reservations, or anything a tourist may need. We really felt we were well taken care of by the entire staff. The hotel is located in a prime location with a metro station right in front of it with plenty of great restaurants and high end stores nearby. We had the unfortunate incident of dropping our credit cards and driver’s license in a taxi late at night while coming back to the hotel. The hotel staff was able to track down the taxi driver with our receipt to ask him to bring everything back to the hotel the next morning. That was amazing! The only reason why we gave it 4 stars and not 5 stars for cleanliness was because there was a big coffee stain on the carpet inside our room. Other than that, everything was fantastic.

Amazing stay at this perfect hotel. The location is great and well situated. The staff are incredible and try to be helpful at all times. House keeping is also great as they do the room cleaning twice a day. Definitely recommended.

The best location in the Lisbon. Although during our stay the staff area right next to our room made a lot noise and rattled our bathroom from moving carts. Manager PIA they didn’t use that service area very much normally but he apologized and comped us at their restaurant