We checked in late to stay the night only, as our son was taking an improtant 4.5 hr test in the morning in Roseville area. I specifically requested from the person that checked us in for a quiet room, as our son.needed to get a good nigtht sleep (he needed tp get up at 6:45am for the test). Instead, we were given a suite that was fully facing the FREEWAY! Let me tell you- this was by far THE WORST Marriott stay of our lives! It was like our beds weew ON the FREEWAY! The womdows are paper thin, single pane, there zero! insulation from tbe outside and the noise level was UNBELIEVABLE! It was an unbearable night and I cant believe we paid $400 for a completely sleepless night! Way to accommodate your Bonvoy members, Marriott! It was SO BAD that we will.never stay with Marriott at any location ever again. And not even an apology in the morning, after we complained during checkout. Crappy service and treatment of a customer!
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