Candlewood Suites ST. Joseph/Benton Harbor

If this was a $60 a night hotel, I would have given it a much better ranking. For nearly $180/night, it’s very not worth it. The bed was obviously smaller than a queen, but slightly bigger than a full. It was also the second worst comfortable bed I’ve slept in outside of Army Basic Training. Our room smelled like urine, the common areas smelled like smoke, and they didn’t even provide hand soap in our room. I’d give this place a pass.

Not fancy, but a lovely place to stay for a a Michigan weekend! Both front desk employees we interacted with were kind and genuine. I was especially impressed by the 2nd employee we met. At check in, I forgot to confirm what time check out was, so I stopped by the front desk the last morning of our stay. When I asked, the employee responded with “it’s 11, but take your time! No rush.” And it was just such a lovely way to answer the question and change the tone of packing up. Plenty of space and cool AC during the hot summer. Enjoyable stay over all!

Would like to have seen the food court better stocked

I've stayed at many Candlewoods - I always enjoy getting a full sized fridge/freezer and a working kitchen - its a great perk. Kitchen was lacking some supplies - only 1 fork in the drawer and some plastic forks to supplement. No drinking glasses, only 2 mugs. The main complaint was the BED - I've never had this issue before. The king bed was completely sagging in the middle, and we kept rolling into the center. AT checkout, the clerk didn't seem concerned with how uncomfortable it was. She made a note to tell someone, but that was it.

Coffee maker had not been cleaned. Found an open pack of cheese snacks behind a chair. Half a roll of toilet paper. Liquid bath soap dispenser was empty. One of the power outlets was not functioning. Need I go on?

Everything seemed very clean. The suite we stayed in was very nice. We ask for bedding for the pull out and we got more than expected with a comforter and two pillows. It may have had something to do with the hotel not being very busy the weekend we stayed, but we were still very pleased with everything. I recommend.

Beautiful rooms. The rooms truly are suites. Some hotels say suites, but this really was a suite with a full service kitchen and separate bedroom. Felt like a little apartment. Very clean. Safe. They offered many extra amenities. It would have been nice to have a free breakfast option in the morning, but they did have snacks available for purchase. We'll definitely be back.

Convenient location. There wasn't an extra roll of toilet paper in the room but the staff was always attentive and friendly. Relatively quiet and clean. I would stay again.

Was not impressed with the rooms. Was told the room had been cleaned found many areas in the bathroom,tub, and sink. Trash was still full from the previous person that was in the room.