cristina ana
2024 年 1 月 9 日
The property was beautiful and very safe. The rooms are beautiful. Since the property is quite large there are golf carts that take you to different areas within the resort (lobby, hotel room, restaurants, and pools). We never waited more than 5 minutes for a ride. We opted for the Star Class option. Well worth it for the sole fact that this included 24 hour room service and free items from the minibar (snacks, water, soft drinks, juice, wine, champagne) which was restocked daily. Except for the cabanas, this is an all inclusive resort. We rented a cabana and it was well worth it. The cabana included a sectional sofa, TV, your choice of alcohol, water, two lounge chairs. PRIVATE POOL, and server that brought whatever drinks and food we requested. The resort has a kids pool with slides, a rain fall, among other kid friendly things. My daughter really enjoyed the kids pool. My only complaint about this resort was check in. We arrived to the resort early morning. I knew that we would have to wait for our room. We waited almost 8 hours before we received our room. We noticed that other people that we on our same fight, received their rooms about 3 hours before we did. We received our hotel bracelets upon our arrival and they had to be reactivated we when finally received our room. I think that the check in personal forgot that we were waiting for our room, I expected at least an apology.
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