景緻公寓-海克羅斯之家公寓飯店(Showcase Apartments - Highcross House Apart Hotel)

我們預訂了 2 晚，但我們一進房間就想離開，再也不回來了。所有地方都很髒，到處都是灰塵的味道。接待很好，但其他客人太狡猾了，這讓我覺得那裡根本不安全！房間很臭，沙發床很髒，我不得不和我的小孩睡在那裡，一大早我們就離開了。可怕的嘈雜的夜晚。圖片不顯示真相。請避開這個地方！！

當我們進入酒店時，它立即敲響了警鐘！接待處基本上是在一個空閒的房間裡，這個人非常不專業。我們去了房間，它絕對是****，衣櫃倒塌了，我在網上選擇的公寓看起來不像我們得到的那個！伴隨著地獄的惡臭，地毯上還有鐵痕，枕頭很噁心，衣櫃破了，裡面有臟毛巾和垃圾。畢竟，離開房間比我們發現的要好得多，他們沒有退還我的 100 英鎊押金，並且忽略了我所有的電子郵件。他們說它會在結帳時退回，現在已經將近一周了，他們仍然收到我的錢！我已經撥打了電話，他們也忽略了這一點......絕對騙局！

我也在************上寫了這篇評論。我希望我讀過最近的評論，因為我無法表達我有多後悔預訂這個地方。我預訂了三間公寓，因為有 3 對不同年齡的夫婦需要自己的空間。這個地方充滿了嘔吐物和****的臭味，我發現自己打開了所有的窗戶，試著呼吸新鮮空氣，但沒有任何幫助。我在床邊發現了用過的保險套包裝紙、紙巾和耳拭子，這讓我想吐。毛巾和枕頭都沾滿了黃色和棕色，整個公寓裡有很多不乾淨的地方。感覺真的很髒而且不安全。我的父母年紀大了，確實很辛苦。我們預訂了三晚，到達後第二天早上就離開了，因為我們無法呼吸或睡覺。太糟糕了。牆上有轉向架和奇怪的污漬。地毯上有泥土。 wifi 不允許您連接，因為連線不安全。爐子不工作。有一把壞掉的椅子和櫥櫃抽屜。光線真的很差，公寓的三間房間只有一面鏡子。強烈建議避開這個地方。真的很糟糕。我們最終在距離酒店只有 3 分鐘路程的諾富特酒店多花了一點錢，每一分錢都是值得的。離開後我們都感到真正的輕鬆。令人震驚的是，在經歷了一年多的大流行並表達了清潔的重要性之後，我們第一次遠離家鄉時卻面臨著這樣的噩夢。如果您身體虛弱，絕對不要預訂 - 您可能會感到不舒服。請參閱所附照片 - 我真的沒有誇張。另外，如果你打算把車停在那裡過夜，你必須使用 John Lewis 停車場，每晚可以退 20 英鎊。我們被收取每間公寓 15 英鎊的提早入住費用，因為團隊必須打掃房間並做好準備，但我們顯然被騙了，因為我們的公寓不乾淨。避免！

We had to wait outside in the rain for about 10 minutes for someone to come and let us in. We arrived quite late at night but once in we had to wait again for the room to be prepared. They did move me down to a ground floor room but a couple of hours after going to sleep someone used a key and entered our room. They left pretty quickly but Needless to say we did not sleep well.

Please avoid the place they are fraudulent I made a booking using ******* costing £ 50 and paid in advance when I got there they wanted me to pay £150, I was informed about this on the confirmation and the booking , I explained that I didn’t have that amount on me they refused me to check in and said I wouldn’t get a refund on the advance payment the is a big fraud please didn’t book this please

Grimey room in poor condition with a tiny television and a horrible mattress. Not suitable for a comfortable stay - seems to be designed as student accommodation. They cut corners at every possible stage - for example, not even having towels in the room. Poor customer service - they do their best not to be helpful. Overall, I would not recommend if you’re looking for somewhere pleasant or comfortable. It is suitable if you need somewhere centrally located in Leicester with a kitchen and washing machine.

Bed broken and the wardrobe fell on my son the first day there and that he was scared he got a mark on him but it was nice and clean and me and my kids love it

I didnt go and i want my refund back please because i didnt know you need to pay deposit

I stayed for 2 nights with my son and it was lovely. The only down side was the water pressure in the shower but otherwise fine.