74 評價
溫莎青石旅館
洛夫特豪斯|距離New Forest Woods2.09km
We stayed for two nights, but it was not an experience we will be repeating. The room had been renovated recently, by the look of it - it was well decorated with a nice carpet, although that had stains in several places. The beds were comfortable, but the room was very hot even with the heating off (in February). We couldn't open the window to help, though, as it is only about 20 meters from the M62. The bathroom had also been refurbed, but there was a patch in the ceiling where water had leaked through, leaving a big brown patch and some missing plaster. There was black mould in the shower cubicle - particularly in the corner, but also on the grouting where it had obviously not been cleaned properly. There was no working extractor fan - the vent was full of cobwebs, so it had not been working for some time. We arrived a few minutes early, but couldn't check in until reception opened at 3pm - it closed again at 6. We went to our room, to find that there was only one tiny (2cm high) bottle of shower gel in the bathroom, and no hand soap at all, so went to reception to ask. We were given two sachets of gel, and a small bar of soap. We enquired about breakfast (the website stated it was included) - and were told they didn't really do breakfast, but could provide a tray with pastries etc if we wanted it. We said we did, then left. On returning later that night, we found a tray containing milk, two portions of cornflakes, two wrapped, stale, croissants and two crumpets (there was nothing to heat them with). The second night, there was no breakfast left for us. When we arrived back, the room had been 'serviced'. The beds had been made and the bin emptied, but the bathroom was untouched (bin not emptied, no more shower gel). The dirty cups and glasses were left from breakfast. Reception was closed, and we didn't see anyone before we left the following morning to complain to. Looking around, we could have had a room in a Ramada nearby for a lot less - we wish we had.
不錯
76 評價