羅倫斯歐里亞德飯店 - 希爾頓啟繽精選飯店

I will be contacting the management in the next day or two. We checked in at 4pm today. The hotel is under construction, which they don’t tell you ahead of time. We paid for a king terrace suite, but the A/C didn’t work, so they had to move us to a standard ling room, no sitting area/suite/terrace, etc. (things we paid for, but did not receive). Basically they downgraded us, because they couldn’t fix the a/c in room 221. So we paid an extra $80 for a larger room and didn’t get it. Poor experience so far, the front desk staff was not professional nor was she dressed appropriately. Additionally, they wanted to "get the air fixed” while we were in the room, instead of moving us to another room and the tech that supposedly came to look at the a/c in our room left our door propped open so when we came back from the lobby all of our stuff was open to the public, anyone on the floor could have taken anything in our room. The management and/or ownership needs to contact me, they have my email and phone number. You can do better!

Been traveling through all 50 states this year and trying to focus on visiting small towns and Lawrence was my selection for Kansas. Had a great day and the staff was very pleasant. Special thank you to Amy for recommending a few places to visit and where to eat while I was in this cute little town! Great location up on the hill right near the campus.

We booked a double, not available at check in so we slept as a family in a long size. Very disappointed

This place was weird. Like a Hampton Inn meets Medieval Times. Smelled heavily of laundry soap al night in the room and the space could use a maintenance man on staff.

Every staff member was awesome and treated us so well. It was clean and overall an amazing stay!

It was amazing. Such a cool property and so nice. My boys had an amazing view of the new football stadium.