Tru by Hilton Laredo Airport

No hicieron la limpieza del cuarto por falta de personal y las toallas q proporcionaron x ausencia de personal estaban deshilachadas y viejas

We came into Laredo to watch college golf tournament and the hotel was very clean and staff was nice. I will stay there again if i come to town

Hallways and rooms had kind of an off putting smell. Really basic breakfast and limited tv selection. Was not the value for the money. Comfortable beds and nice showers.

This place is quiet,clean it's a small room but is ok for a night stay. The breakfast is too limited but is ok

Our stay was great! This is our 2nd time staying at this location.

There was an excellent service in all ways, the staff was kind and always give the extra mile

The person at the front desk was very rude. She had a bad attitude and was not helpful. When we checked out, she still had the same attitude and a terrible disposition. I reserved two rooms and she totally charged my family and I incorrectly. She also over charged my elderly parents an additional $100. for their room. What an inconvenience! I’m sure she treats other guests the same. She’s not fit for this simple job. Also, the electrical outlet in the rest rooms were not functioning. I had to call the front desk and they sent maintenance to our room during our stay. That was unprofessional.

The walls are very thin and I heard flushing in the walls and people in the room next to me all hours of the day.

Always enjoy staying here! This timr around idk what it was but the floors were rather slippery. Had them mop it and it somewhat worked. Staff is always awesome and friendly wit us!