蘭辛Library of Michigan附近住宿

First of all, this was a very clean hotel, from the lobby and breakfast areas to hallways to our room. Check-in was efficient. Issue #1: TOWELS Hotels know how long your stay will be, so not sure why for a 3-night stay, we were issued two bath towels and two wash cloths for this length of time, especially knowing that housekeeping is limited. With the price we pay for hotel rooms, we prefer fresh towels every day. We had not been told at check-in that if we wanted housekeeping, we needed to let desk know by the prior evening. We actually did not want housekeeping, but we did want an adequate supply of towels for our stay. We used the first set of towels that night, stopped at the desk the following morning after breakfast and asked for the supply we would need for the entire stay. The receptionist was kind, but explained they didn't have enough (new supply in dryer) but they would bring to the room later in day when supply replenished. Of course no towels showed up by evening, so down to the desk we went. Managed to get supply for that evening, but no more. We had to repeat the process the following morning just to get enough for the final night. Probably spent about 45 minutes total during our stay waiting for towels, finding out when they might be available, etc. A total waste of time and could easily have been prevented if this hotel had a ready supply of towels for guests. #2 UNPROFESSIONAL ATTIRE OF DESK AGENTS Upon check-out on a weekday morning after 9am, went to front desk for hard copy of receipt. No one there for several minutes. The phone started ringing, went on for a few minutes. Finally some young woman dashes from the breakfast area to the desk, signals to someone in the back room that we are at the desk, and then answers the phone. The young man who came out of the back area to help us was wearing sweatpants and a t-shirt. We assumed he was staff and he indeed did check us out. Front desk people are your most visible staff members and looking like you just woke up is not the image this Hilton hotel should be projecting. Front desk also needs to be staffed so that guests are not waiting around for someone to come for minutes on end. Final note: All staff members were courteous and pleasant.

絕佳的地理位置，在您可以步行到達房間的地方，有很多吃飯，購物甚至看電影的地方。早餐還可以，是典型的選擇，但酒店的食物不錯。好的員工，而且在某個地區可能有點貴，可能衹是人們呆在工作或玩遊戲的地方。

酒店非常好，房間睡的很舒服，服務也還過得去，健身房挺好，設施齊全，早餐是自點一份套餐，比較簡單。

晚上不錯。我的車壞了后，我住在這裏。早餐還不錯。可以做一些升級。沒有USB插頭。每個人都很好，請確保保留您的早餐票。這裏沒有怨言。

一切都很棒,包括服務和我在那裏的住宿。我肯定會推薦再次入住那裏。

Spending the weekend in Lansing. Had a very good stay. Especially enjoyed the breakfast. Room and facility was clean. Bed was very comfortable. Liked the location. Didn't use the pool but others were enjoying it

早餐還不錯，燕麥粥、培根和自助烤華夫餅都味道不錯，酒店停車場極方便，就停門口，感覺很舒服，衹是可能繁忙時停車位可能會緊張，我們這次很好。衹是不知道為什麼酒店價格波動太大，隨時變。酒店離msu很近，吃飯購物方便，附近有中國超市

設施不錯，前台服務水平低，信用卡預授權成了收費，事後解決問題卻也找不到及時解決的方案，事後幸得攜程客服及時跟進，及時得到退款，謝謝客服阿寶！