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4.8/5
很好
訪訪客用戶I recently had the pleasure of staying at a youth hostel that truly stood out for its exceptional qualities. Nestled in a residential area, its location was incredibly convenient, offering a tranquil retreat just a bike ride away from the city center—less than 10 minutes to be exact. This made for peaceful nights, ensuring a restful sleep in a safe environment.
The hostel is run by a delightful couple whose hospitality knew no bounds. They were not only eager to assist with any issues that arose but also went above and beyond by providing bicycles. This thoughtful touch significantly enhanced my mobility around Houston, allowing me to reach various destinations swiftly.
What set this hostel apart was the attention to detail and the array of complimentary amenities, including cookies, milk, cereal, coffee, and tea. The cleanliness and smart technology throughout the house contributed to a seamless stay, making it the best hostel experience I've ever had. The bathroom towels folded into swan shapes were a testament to the owners' dedication to detail, adding a touch of elegance and care.
The warmth of the place was akin to being at home, with the owners always ready for a chat, eager to answer questions, and share their stories and experiences. A highlight for me was the world map on the living room wall, where guests could pin their home countries—a fun and interactive way to connect with fellow travelers.
In summary, this hostel was more than just a place to stay; it felt like a home, or perhaps more accurately, a homestay. It's undoubtedly the best hostel I've ever stayed in globally, blending the comfort of a home with the adventurous spirit of a hostel.
4.2/5
不錯
JjennifermN1408IF我經常出差,是爲了娛樂和工作。這裏的工作人員非常友好和熱情。我真的覺得他們竭盡全力讓我的住宿成爲最好的。我的狗和我一起旅行,他也被工作人員寵壞了。很快就會回來。這將是我入住休斯頓的首選。這家酒店的工作人員是一流的!謝謝大家,你使這次訪問與其他物業脫穎而出。羅斯和我迫不及待地想再次訪問!
4.1/5
不錯
匿匿名用戶早餐不錯，不是自助是點餐。整體還OK，不過沒有自助洗衣設備，不太方便，而且房間內沒有備吹風機，我頭髮短也就懶得要了😅在這兒丟了一個三合一的充電線，沒找到。對了，電梯有一部不太好使，而且晃晃悠悠的
4.1/5
不錯
訪訪客用戶1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF.
2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say.
3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity.
4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE.
5. The food was excellent.
6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there.
7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday
8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing!
I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.
4.1/5
不錯
酒店地理位置優越,離你需要的一切都很近,乾淨,安靜,工作人員很友好,回到休斯頓地區一定會再住這裏,伯納德對他遇到的每個人都真的很友好和善良。
3.9/5
訪訪客我當時很匆忙,需要去護照辦公室 - 這家酒店位於兩個街區外,交通便利。進入時我受到了熱烈的歡迎,感覺就像一個高檔的家。雖然我的房間很小很古雅,但這是我付錢的。牀很舒服,有四個蓬鬆的枕頭,準備迎接我一天的旅行。這裏的食物很棒,服務超快。我吃什麼?晚餐:牛排和炸薯條。早餐:雞蛋清,培根,羊角麪包加果醬,土豆(土豆不是我最喜歡吃的,但也不可怕)。午餐:雞肉阿爾弗雷多。我很喜歡埃德加的《赫馬諾》,還有我們這些禮貌而樂於助人的員工,他們爲我指明瞭正確的方向,因爲我對簽名不屑一顧。
我一般工作人員都非常友好,我的房間很乾淨,有免費的餅乾,這是一次總體很棒的體驗。對於一家高檔酒店,我對這個小寶石感到驚喜。
3.8/5
Wanted a close getaway for the night someplace to relax with a pool, I was not disappointed at all!! Had a great time the room was clean and nice and cool when we checked in, it also had a nice little fridge and microwave ❤️we headed straight for the pool, and enjoyed the pool the entire evening!! It was amazing ❤️ The front desk hostess Jessica was amazing, when I arrived she was helping multiple guests with their needs and she was still able to welcome me in with my needs as well...she was great!!! I will definitely return next time I need a stay away ❤️ and the food trucks near by were amazing as well, we didn't have to drive to go anywhere, and that's just what we were looking for. Very satisfied 😊
3.3/5
BBettyNPapiZERO STARS. This was, by far, the WORST ”hotel” that I have ever had the displeasure of spending my money on. The beds were decently comfortable, but that is just about the only thing that wasn’t terrible. Check-in: There was no early check-in option; we had to wait until exactly 3 pm because ”housekeeping is still cleaning.” However, our rooms were still dirty upon arrival. There were several stains, some resembling old, dried blood and others like spilled coffee. Crumbs on the floor, hair in the bathrooms and on the beds, and obvious years of dust around the air conditioning units. Front Desk: There was no working printer or copy machine, and the deposit ”agreement” was handwritten with a permanent marker. When we asked for a copy, the disheveled front desk employee said that we could take a picture. My husband made him write a second one. Getting the deposit back went surprisingly smooth, though. Amenities: Both rooms had no extra toilet paper, and the rolls present had been used. One room had shampoo, conditioner, and body wash but no hand soap, while the other had hand soap and a broken lotion dispenser with no shampoo, conditioner, or body wash. When we called about hand soap, we were told housekeeping would bring it, but they never did. Room Issues: One room's telephone didn’t work, and the terrible front desk employee told me I had to get towels myself since he couldn’t leave the front desk. The room carpets were dirty, and the outside carpeting was filthy as well. The in-room coffee machines had no cups, ice bucket, or actual coffee. Most of the plugs were loose or simply didn’t work. Most of the linens were stained with unknown substances. Other Problems: We were told there were no available adjoining rooms, yet one of our rooms had a door to the neighboring room that I never saw anyone use. There was a roach sighting, which landed on my husband’s sandwich. A guest had warned us about them during check-in. The cable was supposedly out due to a recent storm, but the WiFi worked. We brought our own streaming devices to try and enjoy some part of the stay. Employee Conduct: The employees were unprofessional, unprepared, unhelpful, and unwelcoming. Facilities: Only one elevator worked. The ”continental breakfast” was waffles and cereal. Our keys deactivated several times over our two-day stay. Shuttle Service: The ”complimentary airport shuttle” was just a Lyft the hotel calls. I confirmed the complimentary service before arrival, but it was not as expected. They told me to write my phone number on a sticky note - when my husband went down later to remind them that we had six people and nine pieces of luggage, they said they couldn’t confirm that the Lyft would be big enough and only management could order it. We had to order and pay for our own Lyfts. I’ve stayed at many cheap hotels, and at the very least, the employees were decent. Good customer service can go a long way and can be helpful in situations like this, but we didn’
3.2/5
這個位置的經理瑪麗亞絕對可怕,應該立即被移除。這位女士打電話給我,問我關於我離開的評論,我解釋了爲什麼我離開評論,她繼續和我說話,並解決客人對她說的話,讓她粗魯地與他們交談,她從來沒有和我說話。我建議,無論人民對你說些什麼,你都是領導者,你永遠不要那樣行事,然後她又跟我說話了。我問她我可以完成她繼續說,我在一個不出租名單上,因爲她的粗魯和缺乏她的員工正確處理我的預訂。她,管家和她的員工絕對粗魯,應該立即更換。她是這家酒店下去的原因,評論很可笑,唯一專業的是內沙!
2.1/5
JJenn Thomas位置和價格都很棒,但他們有一個主要的問題。而且他們展示的房間的圖片看起來與房間完全不一樣。當我第一次到達時,我沒有浴簾,也沒有垃圾桶的房間。而且大多數燈泡也是。我花了三天時間才在我的房間里弄到浴簾,而且他們也沒有洗衣機和烘乾機。
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