Crystal Family Resort – Not What We Expected, But Tours Were Fantastic!
We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations.
Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality.
Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow.
The spa area was nice, but prices were a bit high.
Now to the best part of our vacation: the tours!
Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent:
1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun.
2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking.
Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings.
In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!
訪訪客用戶我們整體度過了一個美好的住宿。酒店本身很棒,一切都維護得很好,我們總共有4個房間,孩子們整個星期都度過了一段美好的時光。氛圍和設施真的讓我們度過了愉快的假期。
唯一不足的方面是食物,之前住過幾家5-star全包酒店,我們期待更高的標準和更多的品種,可惜一週自助餐感覺相當重複。我們特別錯過了傳統的土耳其木炭烤菜,如 Adana 肉串, Urfa ,羊肉和雞肉,以及像 i ç li k ö fte 這樣的菜,這將真正提升用餐體驗。
這個反饋與幫助改善本來是夢幻般的酒店的目的共享。我們真的很喜歡我們的住宿,如果食物供應得到加強,我們會很高興地返回。
SSteven KuhnThe best staff in any Turkish hotel we have been in, and there were many. The location is in the middle of nowhere. There is nothing really going on in the hotel. The food is good but the hotel is a bit tired and work down.
But again, the staff was incredibly friendly.
訪訪客用戶Mainly worse than expected
Swimming pools maitanance process from 8 a.m. till 8 p.m created a very! strong noise all 4 days of my stay
Strangers - fishermen on the beach - were blocking my run
Rooms are old , max 3 star level
The rest was ok, very good food
In general the price matches the quality
訪訪客用戶Отель - бюджетная пятёрка.
Территория: красивая, зелёная, не большая и не маленькая - вполне уютная, понравилась.
Номера: проживаем с корпусе Zeus, номер не новый, но, в принципе, вполне нормальный. Единственное - ванная комната, она, конечно, совсем никуда не годится: очень тёмная, плитка старая допотопная, ванна очень высокая, забраться в неё даже здоровому человеку проблематично.
Питание: среднее, найти что-то можно, но не всегда это вкусно. Фрукты не очень вкусные, часто недозрелые.
Море и пляж: Море чудесное, вход в море комфортный. А вот расположение лежаков не понравилось: рядами впритык друг к другу. Получается, с незнакомыми людьми приходится чуть ли не тереться друг о друга, поэтому лежаки занимали возле бассейна, хотя всегда любим отдыхать на пляже.
Анимация: активная, но мы не участвовали, поэтому ничего сказать не могу.
LLiubov MoskvinaУдобный номер, в котором есть все необходимое для комфортного проживания. Отель расположен далеко от ресторанов и достопримечательностей, для передвижения всегда необходимо такси